Quick Finds: Workforce

Population Health Management Task Force National Learning Series 2024 (2024). Resource Type: Archived Webinar. Description: This national learning series, sponsored by HRSA, takes a deeper dive into issues related to HIV, Diabetes, and Chronic comorbid disease management, which all impact population health management. More Details...

Clinical Leadership Core Competencies: Domains, Skills, Tasks (2024). Resource Type: Publication. Description: Defining health center clinical leadership core competencies for the purpose of professional self-development along a clinical leader’s journey has been a work in progress within NACHC since 2014. Health center clinical leaders and advisors have developed and kept up-to-date this comprehensive set of core competencies that includes tasks and skills, behavioral examples, and proficiently levels aligned and integrated with NACHC’s Value Transformation Framework (VTF). More Details...

Improving Hypertension Management: Applying Standing Orders and the Role of Medical Assistants (2024). Resource Type: Archived Webinar. Description: Presented by Mary Blankson, Chief Nursing Officer for Community Health Center, Inc. (CHCI), this session will cover how to implement standing orders using CHCI's hypertension guidelines and other national best practices. It will emphasize the key role of Medical Assistants (MAs) and demonstrate how standing orders support broader healthcare initiatives. Participants will gain knowledge on how to apply standing orders for hypertension management in their own health centers to improve patient care and streamline clinical processes. More Details...

Developing Curriculum in Line with Accreditation: Best Practices for Advanced Practice Provider (APP) Postgraduate Training Programs (2024). Resource Type: Archived Webinar. Description: Presented by Charise Corsino, Program Director of CHC's Postgraduate NP Residency Program, and Kerry Bamrick, Executive Director of the Consortium for Advanced Practice Providers, this activity session will explore curriculum development in the lens of accreditation standards. More Details...

Resources for Dental Care Workforce in Health Centers (2024). Resource Type: Toolkit. Description: In this guide, you will find a description of state policies and strategies that can support the growth of programs to train, secure, and maximize opportunities for the dental workforce in health centers, including practical recommendations for health centers to “take action.” More Details...

Maintaining Personal Connection in a Digital Age of Healthcare -- Setting Providers Up for Technological Success with Patient-Centered Encounters: Virtual Learning Collaborative (2024). Resource Type: Archived Webinar. Description: This learning collaborative is designed to explore how technology can enhance, rather than hinder, personal connections in primary care. This session discussed actionable approaches to equip providers with the tools and skills necessary for thriving in patient-centered encounters within a digitally-driven health center environment. This session focused on balancing technological integration, including using available technological tools, with the need to preserve personal connection in patient care. More Details...

Workforce Learning Bundle (2024). Resource Type: Toolkit. Description: This page provides resources related to each of eight workforce subtopics that together support the goals of HRSA’s Health Workforce Strategic Plan: 1. Expand the health workforce to meet evolving community needs 2. Improve the distribution of the health workforce to reduce shortages 3. Enhance health care quality through professionals development, collaboration, and evidence-informed practice 4. Develop and apply data and evidence to strengthen the health workforce More Details...

HITEQ Highlights: Lived Expertise and Data Management: Trauma-Informed Approaches and Perspectives (2024). Resource Type: Archived Webinar. Description: This webinar explores why and how lived expertise must be sought after and valued by health centers and allied organizations to improve every stage of the data management process from collection and analysis to data sharing, access, and decision-making, including discussion about Information Blocking rules and navigating the tension between reporting and regulations. More Details...

Addressing Mental Health Experiences Among Subpopulations of Migrant Seasonal Agricultural Workers (2024). Resource Type: Publication. Description: This two-part article series highlights the vital role of Community Health Workers (CHWs) in addressing mental health challenges faced by Migrant Seasonal Agricultural Workers (MSAWs). CHWs leverage their deep understanding of community needs and cultural sensitivities to facilitate open discussions about mental health, combat stigma, and connect individuals to essential resources. By encouraging open dialogue and mutual support, communities can effectively tackle mental health disparities. More Details...

Effectively Partnering to Sustain CHWs in CHCs (2024). Resource Type: Archived webinar. Description: This session highlights effective partnerships and approaches to sustain CHWs in Community Health Centers (CHCs) and surrounding communities. Learn how partnerships were formed, how they have been sustained, and lessons learned for sustaining the work of CHWs in Community Health Centers for the future. More Details...

Maintaining Personal Connection in a Digital Age of Healthcare -- Team and Collegial Relationships: Virtual Learning Collaborative (2024). Resource Type: Archived Webinar. Description: Our learning collaborative is designed to explore how technology can enhance, rather than hinder, personal connections in primary care. This session discussed how to support staff in building strong relationships while utilizing technology in health centers. Session participants learned how to use technology advancements to benefit health center staff and patients. More Details...

Strengthening NP/PA Residency Programs through Academic, Clinical, & Community Partnerships (2024). Resource Type: Archived Webinar. Description: This webinar explores the essential components of successful primary care nurse practitioner/physician associate (NP/PA) residency programs, including program structure and the value of academic, clinical, and community partnerships. Along with experts from CHC, this webinar includes a health center spotlight on successfully implementing a residency program with strong partnerships. By the end, viewers will have a clear understanding of how to build effective, sustainable NP/PA residency programs and enhance clinical workforce development. More Details...

Building the Case for Postgraduate Nurse Practitioner (NP) and/or Physician Associate (PA) Training Programs (Delivered in Spanish): Collaboration with Asociación de Salud Primaria de Puerto Rico, Inc. (ASPPR) (2024). Resource Type: Archived Webinar. Description: Presented in Spanish by Catherine Hinojosa, an alum of CHCI’s Postgraduate NP Residency Program and CHCI PCP, this 60-minute session outlined a strategic roadmap for developing a Postgraduate NP/PA Training Program at your health center. This session also provided practical insights into the current landscape for NPs and PAs in Puerto Rico delivered by the Operational Program Lead at ASPPR and the Chief Operating Officer of NeoMed Health Center, a local health center. More Details...

Assessing the Care Team Tech Experience: A Digital Health Tool Toolkit: HITEQ Center, created through Aliados Health (2024). Resource Type: Toolkit. Description: This toolkit helps health center electronic health record (EHR) and Information Technology (IT) departments to deliver effective EHR training for staff, whether for new hires, rolling out new EHR modules, or providing ongoing training support. More Details...

Maintaining Personal Connection in a Digital Age of Healthcare -- Contract and Partner Relationships to Support Information Exchange (2024). Resource Type: Archived Webinar. Description: Strong contract and partner relationships are important for facilitating information exchange for key patient information. This session explores strategies for maintaining personal connections while ensuring effective collaboration and data sharing across healthcare settings. More Details...

Creating Community Connections: Introducing the Dinámicas E-Book Blog Series (2024). Resource Type: Publication. Description: MHP Salud’s “Creating Community Connections” e-book is a free resource designed to help health centers, community organizations, and Community Health Workers (CHWs) build meaningful relationships with underserved and marginalized populations. It offers interactive techniques, cultural sensitivity guidance, and practical tools to enhance community engagement and support. Accessible via MHP Salud’s website, the e-book aims to improve outreach effectiveness and foster trust within diverse communities. More Details...

MHP Salud Dinamicas e-book (2024). Resource Type: Publication. Description: MHP Salud promotes the Dinámica e-book as a tool for fostering trust and engagement. It features interactive activities designed to \"break the ice,\" encourage reflection, and connect participants. This resource aids in building meaningful community connections through dinámicas, suitable for both individual and group activities in various settings. More Details...

Team-Based Primary Care in Health Centers Book (2024). Resource Type: Publication. Description: There are many paths to improving health and health care—to making healthcare a universal right, not a privilege. Sharing our knowledge and expertise is one way, and we hope this concise and practical book, Team-Based Primary Care in Health Centers, gives you strategies, tools, and encouragement to do just that! More Details...

Organizational Self-Care Assessment Tool: Fostering a Culture of Wellness Among Health Center Staff (2024). Resource Type: Archived Webinar. Description: Health Outreach Partners’ Organizational Self-Care Assessment Tool: Fostering a Culture of Wellness Among Health Center Staff webinar focuses on the importance of adopting organizational self-care practices in the health center setting. The training covers how the assessment tool can assess each organization’s employee wellness practices. Use the link here to access the tool. More Details...

Engaging Communities: The Crucial Role of Outreach in Rebuilding Public Health Trust: The Role of Outreach in Rebuilding Trust and Confidence in Public Health (2024). Resource Type: Archived Webinar. Description: This 60-minute training aims to inform health centers and other community-based organizations about the importance of outreach and how it can help reduce mistrust in public health. Health Outreach Partners examined strategies for collaborating with relevant partners to enhance their services in communities with special populations. More Details...

National Health Center Training and Technical Assistance (T/TA) Needs Assessment 2023 Listening Moments Summary Report (2024). Resource Type: Publication. Description: This short report summarizes the methodology and key findings based on over 350 individual health center staff responses More Details...

Health Centers Serving Veterans: The US Department of Veteran Affairs (VA) Graduate Medical Education (GME) Pilot (2024). Resource Type: Archived Webinar. Description: This webinar focuses on teaching as a vital component of the health center mission. It specifically addresses the opportunities available through the Mission 403 GME Pilot and explores whether these opportunities fit with the health center’s workforce plan. More Details...

Supporting Transitions from Medical Respite Care: Roles for Providers and Community Partners (2024). Resource Type: Archived Webinar. Description: Medical Respite Care (MRC), also known as Recuperative Care, is acute and post-acute care for people experiencing homelessness who are not ill enough to remain in a hospital but are too ill to recover on the streets. This model of care has grown rapidly in recent years, with more than 145 known programs nation-wide. As more communities develop and increase MRC services, so does the importance of building capacity to support consumers during their time in MRC and after discharge to housing, shelter, etc. This webinar highlighted opportunities for providers, community partners, and stakeholders to connect individuals transitioning out of MRC with resources and wrap-around services that they need. More Details...

2024 Regional Stream Forums Impact Report (2024). Resource Type: Publication. Description: The Regional Stream Forums 2024 Impact Report offers a review of each of the Forums including the conference program, participant demographics, conference sponsors, planning committee members and conference highlights.  More Details...

Health Center 2030: 5 Critical Skills for Leading the Digital Transformation (2024). Resource Type: Archived Webinar. Description: This webinar discusses 5 critical skills that will enable health centers to address current and emerging challenges. More Details...

Exploring the Six Domains of Health Workforce Equity - Session 2 (2024). Resource Type: Archived Webinar. Description: Join ACU's STAR² Center program as it presents expert faculty from the Fitzhugh Mullan Institute for Health Workforce Equity, at the George Washington University, for a dynamic webinar series that explores their cutting-edge research on the Six Domains of Health Workforce Equity. The second session addresses who the workforce serves, how they practice, and under what conditions they work. By exploring these various questions, participants will gain a better understanding of ways to improve workforce equity and ultimately support the complex needs of their health center clinical staff. More Details...

Chief Workforce Officer Core Competencies (2024). Resource Type: Publication. Description: The Association of Clinicians for the Underserved (ACU) STAR²; Center, in partnership with the National Association of Community Health Centers (NACHC), have updated the Chief Workforce Officer (CWO) Core Competencies to include Behavioral Examples. These Behavioral Examples provide actionable examples that outline the scope of the CWO role. While CWOs may go by different names, the role they play cannot be understated as it is crucial to have a strategic thinker at the leadership level that is solely focused on advancing workforce initiatives. This timely and relevant resource assists community health centers (CHCs) and primary care associations (PCAs) to recruit, hire, train, develop, and retain workforce leaders who are strategic, capable, and highly effective at meeting the complex needs of the CHC workforce. More Details...

Exploring the Six Domains of Health Workforce Equity - Session 1 (2024). Resource Type: Archived Webinar. Description: Join ACU's STAR² Center program as it presents expert faculty from the Fitzhugh Mullan Institute for Health Workforce Equity, at the George Washington University, for a dynamic webinar series that explores their cutting-edge research on the Six Domains of Health Workforce Equity. This first session of the series will explore research on who enters the workforce, how are they educated and trained, and where they practice. By exploring these various questions, participants will gain a better understanding of ways to improve workforce equity and ultimately support the complex needs of their health center clinical staff. More Details...

ACU STAR² Center Workforce Training & Technical Assistance Professional Development Series - Session 4 (2024). Resource Type: Archived Webinar. Description: Join ACU's STAR² Center and NEW Health University for the final session of the Workforce T/TA Professional Development series as we explore the key aspects of developing a health professions education and training (HP-ET) program. As health centers continue to face retention struggles, including high rates of turnover, it is critical that they start thinking about pathway development to support a 'grow your own' strategy. As a part of this session, NEW Health, a rural health center located in Washington state, will present on their health center's journey in becoming a leader in the space of HP-ET and workforce pathway development. This session will also address the importance of thinking beyond clinical positions when developing training programs and preparing the next generation of healthcare professionals. More Details...

Ditch the Pitch: Building Effective Messaging for Different Medical-Legal Partnership Audiences: Health Center MLP Planning, Implementation & Practice (PIP) Webinar Series (2024). Resource Type: Archived Webinar. Description: Learn how to unpack different health center MLP audiences and effectively communicate the benefits of MLP to each in ways that will matter to them. More Details...

Retention Planning: Build It and They Will Stay - Session 2 (2024). Resource Type: Archived Webinar. Description: Step into the forefront of retention excellence with the Association of Clinicians for the Underserved's (ACU) STAR² Center and 3RNET! Unveil the secrets to steadfast retention planning for health centers in this illuminating webinar series. In this second session, our expert speakers discussed flexible work schedules and dynamic career pathways as pivotal pillars in fostering loyalty and longevity among your workforce. More Details...

Training the Next Generation Within Health Centers: Collaboration with Oklahoma Primary Care Association: Primary Care Association (PCA) Training on Health Professions Student Training (2024). Resource Type: Archived Webinar. Description: Presented to health centers of the Oklahoma Primary Care Association, this training explored the national and Oklahoma healthcare workforce landscape, including research and support around health professions education training (HP-ET), federal funding opportunities, and recommendations for investing in your workforce, as well as tools, best practices, and replicable models for strategic workforce planning. More Details...

Crafting Effective Trainings to Strengthen the Health Center MLP Workforce: Health Center MLP Planning, Implementation & Practice (PIP) Webinar Series (2024). Resource Type: Archived Webinar. Description: Learn the types of trainings that should be a regular part of a health center's MLP practice, how to build effective MLP trainings for different audiences, and adult learning strategies. More Details...

Social and Structural Impacts on Diabetes and Comorbidities Management for AA and NH/PI Populations Learning Series: Module 4: Bridging Community and Clinic to Promote Diabetes Equity in South Asian Communities (2024). Resource Type: Micro-Learning. Description: The Association of Asian Pacific Community Health organizations (AAPCHO) chronic disease management programs, expertise, and national network in the AA and NH/PI community health center space, will feature research, community intervention strategies, and historical context for diabetes and other co-morbidities among AAs and NH/PIs. This self-paced learning series will feature modules that outline various social, political, and structural drivers of health for diabetes and comorbidities management. Modules will include case studies which promote resources, strategies, and interventions to support health center performance improvement and transformation efforts. This is module 4 and was recorded on June 5, 2024. More Details...

Diversifying the Health Center Workforce: Elevating Cultural Humility & Equitable Care - Session 2 (2024). Resource Type: Archived Webinar. Description: Join us for the second session of our webinar series, "Diversifying the Health Center Workforce: Elevating Cultural Humility & Equitable Care." This session will focus on the unique healthcare needs of migrant populations and LGBTQIA+ communities, and the importance of recruiting and retaining culturally competent clinical staff to address these needs effectively. More Details...

Diversifying the Health Center Workforce: Elevating Cultural Humility & Equitable Care - Session 1 (2024). Resource Type: Archived Webinar. Description: Join us for the first webinar in our series, "Diversifying the Health Center Workforce: Elevating Cultural Humility & Equitable Care." In this session, STAR² Center experts will lay the groundwork for understanding and applying Justice, Equity, Diversity, and Inclusion (JEDI) principles to health center workforce recruitment and retention efforts. More Details...

Retention Planning: Build It and They Will Stay - Session 1 (2024). Resource Type: Archived Webinar. Description: Step into the forefront of retention excellence with the Association of Clinicians for the Underserved’s (ACU) STAR² Center and 3RNET! Unveil the secrets to steadfast retention planning for health centers in this illuminating webinar series. In this first session, our expert speakers begin the conversation with an overview of mission alignment, competitive compensation structures, enticing benefits packages, and proactive preparation for employee onboarding to set teams up for retention success. More Details...

ACU STAR² Center Workforce Training & Technical Assistance Professional Development Series - Session 3 (2024). Resource Type: Archived Webinar. Description: Having an data-informed workforce plan is one of the core components of a high functioning health center workforce strategy and evidence-based career pathways for recruiting and retaining staff is an aspect of this component. In this session, expert guest faculty Steven Bennett delves into the concept of the 'compensatory selection process' and details how it can be employed as part of the recruitment process to ensure job-fit and part of the retention process by supporting the development of employees from a broad range of backgrounds. Attendees will learn strategies to implement this 'whole' person centered approach to the benefit both employers and employees. More Details...

Environmental Preparedness for Health Centers: HITEQ On the Horizon (2024). Resource Type: Archived Webinar. Description: Climate change-induced weather events such as heat waves, poor air quality, and flooding are increasing in frequency and intensity. Health centers are challenged to maintain their own health IT and operations, ensuring continuity of care for their patients, particularly individuals who are more likely to be impacted by climate change-related disasters. More Details...

The Health Of Asian Americans, Native Hawaiians, and Pacific Islanders Served at Health Centers: An Analysis of the 2022 Uniform Data System Report (2024). Resource Type: Publication. Description: This report was developed by Association of Asian Pacific Community Health Organizations using the 2022 Uniform Data System data from health centers to examine the current state of health center performance and provides recommendations for how health centers can improve. More Details...

Addressing Maternal Health Disparities Utilizing an Advanced Team-Based Care Model (2024). Resource Type: Archived Webinar. Description: Expert panelists discussed an advanced model of team-based care that can be used for addressing maternal health disparities. The experts dived into the application of team-based care strategies and the roles within the interdisciplinary team including the primary care provider, certified nurse midwife, registered nurse, behavioral health, and more. More Details...

Advancing Equity: Community Health Workers' Role in Enhancing Breast Cancer Screenings and Linkage to Care (2024). Resource Type: Archived Webinar. Description: Join NNCC to explore breast cancer disparities & their impact on different communities. Discover the crucial role of Community Health Workers (CHWs) in bridging gaps & facilitating screenings & care. Learn practical strategies & best practices to implement CHW programs effectively within your practice. Additionally, find out how engaging community partnerships & collaborations can lead to holistic care solutions. Attending gives you valuable insights, actionable strategies, & real-world advice to enhance your approach to breast cancer screenings & care in your health center. More Details...

"Integrated Care for AA and NH/PI Youth Patients" Webinar (2024). Resource Type: Archived Webinar. Description: On Thursday, May 2, AAPCHO convened a webinar detailing the essential role of Community Health Workers (CHWs) in providing youth services. Speakers shared about building trust and delivering culturally-responsive and identity-affirming care strategies through cultural farming practices, traditional arts, and peer outreach to ensure that youth have access to care. Listen to the Recording: https://bit.ly/3QyAd1T Webinar Slides: https://bit.ly/youthwebinar2024 Transcript PDF: https://bit.ly/4bfF94o Transcript Plaintext: https://bit.ly/3y80RZo More Details...

Assessing Bilingual Staff Competency Tool (2024). Resource Type: Publication. Description: The National Center for Farmworker Health (NCFH) is proud to release our Bilingual Staff Competency tool which provides steps with tips and guidance for assessing the bilingual competency of health center staff to minimize language barriers in healthcare settings. More Details...

ACU STAR2 Center Workforce Training & Technical Assistance Professional Development Series - Session 2 (2024). Resource Type: Archived Webinar. Description: Join ACU's STAR Center for an interactive session focused on supporting workforce well-being and developing an organizational culture of wellness. As rates of burnout, compassion fatigue, moral distress, and more continue to rise, it is imperative that health center leadership invest in and implement organizational changes that directly address the well-being needs of their workforce. Without a workforce, there is no health center, and without a healthy and engaged workforce, health centers will continue to lose mission-driven, highly skilled professionals. Turnover not only impacts a health center's operations and the satisfaction of employees, but also the services it is able to provide patients and the community. This session will view well-being from four key areas of need: financial, emotional, physical, and communication. It will provide tools and actionable strategies health centers can use to improve staff well-being and build an organizational culture that is people-centered. Regardless of position or role, we all deserve to work in a safe and supportive environment that meets our needs and sees us as individuals. More Details...

Clinical Workforce Development Fall 2023 Webinar Repository: English and Spanish Versions Available (2024). Resource Type: Publication. Description: The following publications present a summary of the NTTAP Fall 2023 activities and findings from an analysis of activities presenting relevant and pertinent information on clinical workforce development More Details...

Umu Talk Podcast Episode 1: Pacific Pathways: Bridging Mental Health Gaps for Native Hawaiians & Pacific Islanders in Alaska (2024). Resource Type: Podcast. Description: The National Association of Pasifika Organizations (NAOPO) and Association of Asian Pacific Community Health Organizations (AAPCHO) is excited to release "Umu Talk." This podcast highlights the lived experiences of Native Hawaiian and Pacific Islander (NH/PI) community health workers (CHWs) and partners. Each episode features talk story interviews with NH/PI community members to destigmatize mental health topics while providing support and improving advocacy for our community. More Details...

Creativity & Wellbeing: A Harmonious Union to Improve Health Centers' Organizational Culture of Employee Wellbeing - Session 2 (2024). Resource Type: Archived Webinar. Description: Join the Association of Clinicians for the Underserved (ACU) STAR² Center and the National Association of Community Health Centers (NACHC) for a two-part webinar series exploring the role creativity plays in advancing employee well-being at health centers. The inclusion of art and other creative endeavors in the workplace can serve as a respite for the ongoing mental health struggles – such as moral distress, moral injury, and compassion fatigue – that remain prevalent among health center staff. This webinar series will explore the intersection of art and healing as a key aspect of building a resilient, empowered, and engaged workforce. It will also provide firsthand accounts from various health centers that embraced creativity as a key part of their organization’s culture of wellbeing. Engage your creative spirit! More Details...

ACU STAR2; Center Workforce Training & Technical Assistance Professional Development Series -- Session 1 (2024). Resource Type: Archived Webinar. Description: Join ACU's STAR2 Center for an interactive session focused on comprehensive workforce planning for health centers. This session will equip participants with the knowledge and tools to develop and implement a Comprehensive Workforce Plan (CWP) tailored to their health center's unique context. Effective workforce planning strategies are crucial for health center success and sustainability. More Details...

Health Center Partnerships to Support Nutrition and Physical Activity for Children and Adolescents (2024). Resource Type: Archived Webinar. Description: Early experiences and choices have a profound impact on lifelong health. It is crucial to cultivate healthy habits during childhood and adolescence in order to maintain a healthy lifestyle, promote physical and cognitive development, enhance resilience, and reduce the risk of chronic diseases. However, children and adolescents often encounter obstacles in managing their health and lifestyle choices due to environmental factors, educational and social influences, and limited autonomy. NNCC introduced and discussed tools and resources for health care professionals/CHWs working in health center settings and the community. More Details...