Maintaining Personal Connection in a Digital Age of Healthcare -- Team and Collegial Relationships
Virtual Learning Collaborative
Year Developed: 2024
Resource Type: Archived Webinar.Primary Audience: Administrative Staff
Clinicians
PCAs
Secondary Audience: Board of Directors
C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.)
Enabling Staff
Outreach Staff
Language(s): English
Developed by: HITEQ (See other resources developed by this organization).
Resource Summary: Our learning collaborative is designed to explore how technology can enhance, rather than hinder, personal connections in primary care. This session discussed how to support staff in building strong relationships while utilizing technology in health centers. Session participants learned how to use technology advancements to benefit health center staff and patients.
Resource Details: Our learning collaborative is designed to explore how technology can enhance, rather than hinder, personal connections in primary care. This series will focus on the person-centered needs of providers, patients, and staff. Utilizing a human-centered design approach, we will cover key topics, such as leveraging technology (e.g., AI, EHRs, and patient portals) to strengthen relationships and maintain connection between visits, balancing the need for easy and timely access to care with health center resources, cultivating a compassionate bedside and webside manner in clinic and virtual visits, and fostering collegial connections among healthcare teams in a digital environment. This learning collaborative is open to community health centers throughout the nation. If you are from a health center and are interested in developing or enhancing your understanding of maintaining personal connection in a digital age, you should join this series!
Resource Topic: Health Information Technology (HIT)/Data, Workforce
Resource Subtopic: Electronic Health Records (EHRs), Data, Tools and Dashboards.
Keywords: Communication, Transparency, and Outreach, Documentation, Education of - Staff (e.g., Competency-Based), Patient Portals.This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.