Resource Details

Assessing the Care Team Tech Experience: A Digital Health Tool Toolkit

HITEQ Center, created through Aliados Health

Year Developed: 2024

Resource Type: Toolkit.

Primary Audience: Administrative Staff Clinicians PCAs
Secondary Audience: Board of Directors C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.) Enabling Staff Outreach Staff

Language(s): English

Developed by: HITEQ (See other resources developed by this organization).

Resource Summary: This toolkit helps health center electronic health record (EHR) and Information Technology (IT) departments to deliver effective EHR training for staff, whether for new hires, rolling out new EHR modules, or providing ongoing training support.

Resource Details: This toolkit helps health center electronic health record (EHR) and Information Technology (IT) departments to deliver effective EHR training for staff, whether for new hires, rolling out new EHR modules, or providing ongoing training support. The guidance and tools included will support EHR trainers to create customized trainings and digital tool solutions for care teams. By improving staff proficiency with digital tools, health centers can increase value to patient experiences and reduce the burden on staff. The accompanying Care Team Member Tech Experience Assessment serves as a collection of questions that can be used to assess the current experiences, capabilities, preferences, and motivations of providers.

Resource Topic: Health Information Technology (HIT)/Data, Workforce, Promising/Best Practices

Resource Subtopic: Electronic Health Records (EHRs), Data, Tools and Dashboards, Implementation Feasibility, Operational Feasibility.

Keywords: Data Collection, Management, and Analytics, Documentation, Health Information Exchange (HIE), Policies and Procedures, Staffing and Onboarding.