Resource Search Results

ACU Workforce Self-Assessment Tool (2022). Resource Type: Toolkit. Description: This self-assessment tool (updated in 2022) has been designed to assist your health center in exploring your organization’s strengths and challenges in your workforce program. More Details...

Human Resources (HR) Issue Brief: Employee Freedoms in the Health Center Workplace (2022). Resource Type: Publication. Description: This Issue Brief examines employee freedoms in the health center workplace. It summarizes the relevant legal issues that must be considered when establishing policies relating to employee freedoms in the workplace. More Details...

Using Health IT and EHRs to Address the Burden Providers Experience: Takeaways for primary care safety net settings including federally qualified health centers and look-alikes. June 2022. (2022). Resource Type: Publication. Description: Providers are burnt out and most expect it to get worse. Burnout is typically defined as a psychological response to job stressors characterized by emotional exhaustion, detachment, and a sense of ineffectiveness. Investigations of burnout in primary care have usually focused on factors associated with burnout among individual clinicians. But, it may be more useful to think about organizational-level burnout, which can shift the focus from individual responsibility to organizational solutions. More Details...

Workforce Planning Resource Repository (2022). Resource Type: Toolkit. Description: This resource repository is meant to serve as a starting point for health centers when developing a workforce plan to support their future development and growth. More Details...

Advancing Health Center Retention & Recruitment through HP-ET – Salud Family Health (2022). Resource Type: Archived Webinar. Description: Join ACU’s STAR² Center for “Advancing Health Center Retention & Recruitment through HP-ET,” the final installment of our three-webinar series on building HP-ET programs at health centers. This webinar is a one-hour discussion on the challenges, solutions, and benefits of building an HP-ET program at your health center. More Details...

Advancing Health Center Retention & Recruitment through HP-ET (2022). Resource Type: Archived Webinar. Description: Interested in creating or expanding a Health Professions Education & Training (HPET) program at your health center? Are you looking for a way to ramp up your recruiting of clinical care providers by partnering with teaching and training programs? Then join ACU’s STAR² Center on for “Advancing Health Center Retention & Recruitment through HP-ET,” Part Two of our three-webinar series on building HPET programs at health centers. Hear from NEW Health, a community health center located in rural northeast Washington State, serving rural and frontier communities who, as a result of implementing a strategic workforce initiative, has more qualified applicants than they can hire! More Details...

Five Strategies to Help Health Centers Protect Against Staff Burnout (2022). Resource Type: Publication. Description: NCFH created this visual resource to assist health centers in their efforts to enable and support a resilient workforce. More Details...

Health Center Leadership’s Role in Team Building and Stress Management for a Resilient Workforce (2022). Resource Type: Archived Webinar. Description: As health center teams grapple with ongoing and overlapping stressors contributing to burnout at the individual level, leaders must provide the structural support to build resilient teams and take a top-down approach to stress management, relieving the burden of action on individual staff to engage in self-care. More Details...

Developing a Postdoctoral Psychology Residency Program in Your Community Health Center (2022). Resource Type: Archived Webinar. Description: Two years later, we continue to witness the pandemic’s toll on mental health – and a sustained increased demand for mental health services. Behavioral health care providers who are experienced in integrated care settings are needed now more than ever. Join this webinar to learn how your health center can establish its own postdoctoral clinical psychology residency program. This webinar will address considerations such as program structure, design, curriculum, the supervisor’s role, required resources, and the benefits of sponsoring an in-house formal postdoctoral clinical psychology residency training program. More Details...

Creating an Organizational Culture of Resilience to Manage Stress and Burnout in Health Center Teams (2022). Resource Type: Archived Webinar. Description: Studies show that in an integrated, team-based environment, just one burned-out staff member can disrupt team dynamics. But even in times of high stress, health center staff are more likely to be engaged and satisfied with their jobs if given the tools they need to succeed, in an organization that fosters resiliency. More Details...

NNOHA Community Health Center Workforce Survey: Analysis of 2021 Results (2022). Resource Type: Publication. Description: This publication summarizes the findings of the NNOHA 2021 Workforce Survey. The purpose of the survey was to provide information and analysis on dental team member salaries, satisfaction, and recruitment and retention strategies in health centers throughout the country. More Details...

The ACE-15 Survey Tool: Measuring “Teamness” In Your Organization (2022). Resource Type: Archived Webinar. Description: This webinar was produced on February 24, 2022, by the STAR² Center team and Katherine Brieger from Sun River Health. It features a discussion of the ACE-15 Survey, a tool for assessing the critical qualities that make clinical teams effective. More Details...

Pay Equity Checklist (2022). Resource Type: Publication. Description: This checklist will help health centers to look holistically at their compensation practices and ensure that they are recognizing the quality of the work of their employees rather than other factors that have historically kept marginalized groups from advancement. More Details...

Finding a Way Forward: Retaining & Recruiting Medical Assistants and Dental Assistants in the Changing Workforce Landscape: Webinar Series (2022). Resource Type: Archived Webinar. Description: The Association of Clinicians for the Underserved (ACU) STAR² Center invites you to review this two-part webinar series on the retention and recruitment of medical assistants (MAs) and dental assistants (DAs). In response to the challenges health centers are currently facing when it comes to retaining and recruiting MAs and DAs, the STAR² Center partnered with The National Institute for Medical Assistant Advancement (NIMAA) and National Network for Oral Health Access (NNOHA) to bring you experts in the field who shared strategies and promising practices to better develop your MA and DA workforce. More Details...

STAR² Center 2021-2022 PCA & HCCN Workforce Professional Development Series: Webinar Series Archive (2021). Resource Type: Archived Webinar. Description: The STAR² Center team invites workforce staff from PCA and HCCN teams to revisit sessions in this iteration of the workforce professional development series. Faculty and guest speakers in the series share their expertise in all things workforce from the national, regional, and state levels with the learning cohort. More Details...

Responding to Competitive Compensation Pressures (2021). Resource Type: Archived Webinar. Description: Community Health Centers (CHCs) are revamping their compensation strategy to keep up with a shifting labor market and ongoing pandemic disruptions. Join us for a one-hour webinar to learn how the current labor market is influencing the health center workforce and how CHCs can enhance their compensation strategy More Details...

STAR² Center – Definition of a Comprehensive Workforce Plan (2021). Resource Type: Publication. Description: This document provides a definition of a comprehensive workforce plan that has been reviewed and approved by the Bureau of Primary Health Care. The robust definition is followed by the essential components that health centers can use as part of their ongoing workforce planning issues. More Details...

Self-Care is Quality Care: Resiliency for Mental Health Providers (2021). Resource Type: Archived Webinar. Description: Knowledge is the best defense against burnout, vicarious trauma, and compassion fatigue. This webinar, brought to you by the Association of Clinicians for the Underserved (ACU) STAR² Center, is led by expert trainer on trauma-informed care, Matt Bennett, and goes further than other self-care and workforce well-being trainings by addressing the critical elements of health to enhance productivity and quality of work on both an individual and organizational level. More Details...

Organizational and Human Resources Policies for an LGBTQIA+ Workforce (2021). Resource Type: Archived Webinar. Description: This training is aimed at increasing the ability of health centers to improve recruitment, hiring and retention of LGBTQIA+ staff and providers. Participants will learn about the integration of staff into professional and clinical teams, the development of affirming and inclusive HR forms, practices and policies, and the importance of an affirming work culture in the retention of an LGBTQIA+ workforce. More Details...

Special Considerations for the Retention and Recruitment of Mental Health Providers (2021). Resource Type: Archived Webinar. Description: In this webinar series, presenters speak to the importance of building a mental health provider pipeline, the development of inclusive workplaces that engage, retain, and recruit mission-driven providers, and the importance of understanding the essential contributions of the mental health workforce to community health centers. More Details...