Quick Finds: Promising/Best Practices

Telehealth Office Hours (5/12/22): Tele-Behavioral Health Best Practices for Health Centers Now and Into the Future: Tele-Behavioral Health Best Practices for Health Centers Now and Into the Future (2022). Resource Type: Archived Webinar. Description: In this session, Clinical Psychologist Dr. Jonathan Neufeld will review the best practices for building, operating and sustaining a telebehavioral health practice in an FQHC setting. He will cover strategies for improving etiquette, assessing and mitigating patient risk, and updates on telehealth billing and policies related to the COVID-19 pandemic and public health emergency. More Details...

Social Determinants of Health— Medicaid Coverage and Payment (2022). Resource Type: Publication. Description: Recent guidance from the Centers for Medicare and Medicaid Services (CMS) provides new clarity on Medicaid and SCHIP authority for reimbursement of SDOH screening and interventions in particular circumstances. This publication demonstrates opportunities to use SDOH screening tools such as PRAPARE to improve the delivery of care through enhanced data collection and relationships with safety-net programs. More Details...

Finding the Sweet Spot: Using Medicare Wellness Visits to Promote Diabetes Prevention in Older Adults (2022). Resource Type: Archived Webinar . Description: This National Center for Equitable Care for Elders webinar focused on the value of the Medicare Annual Wellness visit for developing personalized plans to prevent or mitigate diabetes in older adults. The webinar demonstrated how an individualized approach to diabetes prevention and management in older adults should take into account the 4Ms of Age Friendly Health Systems: Mobility, Mentation, Medications and What Matters Most. More Details...

Identifying Older Adult Depression in a Dental Setting (2022). Resource Type: Archived Webinar . Description: This National Center for Equitable Care for Elders (NCECE) webinar highlighted best practices for integrating mental health and dental care through assessments and appropriate referrals. The webinar explained the bi-directional relationship between poor oral health and behavioral health needs, described the impact of social risk factors on oral health disparities in older adults, and demonstrated integrative strategies for establishing an interdisciplinary team-based approach for treating older adult mental health More Details...

Improving Health of Public Housing Residents Through Intentional Health Center and Housing Authority Partnerships (2022). Resource Type: Archived Webinar. Description: In collaboration with the National Nurse-Led Care Consortium, the National Center for Health in Public Housing conducted a webinar highlighting the health center and housing authority partnerships that have led to improved health for public housing residents. More Details...

Developing a Postdoctoral Psychology Residency Program in Your Community Health Center (2022). Resource Type: Archived Webinar. Description: Two years later, we continue to witness the pandemic’s toll on mental health – and a sustained increased demand for mental health services. Behavioral health care providers who are experienced in integrated care settings are needed now more than ever. Join this webinar to learn how your health center can establish its own postdoctoral clinical psychology residency program. This webinar will address considerations such as program structure, design, curriculum, the supervisor’s role, required resources, and the benefits of sponsoring an in-house formal postdoctoral clinical psychology residency training program. More Details...

Integrating Oral Health and Primary Care for Patients with Diabetes (2022). Resource Type: Publication. Description: This promising practice features Horizon Health Care, Inc. in South Dakota. This health center implemented a medical and dental integration program for patients with diabetes while participating in NNOHA\'s Integration of Diabetes and Oral Health Learning Collaborative. More Details...

Integrating Oral Health and Primary Care for Patients with Diabetes: Promising Practice (2022). Resource Type: Publication. Description: This promising practice features Horizon Health Care, Inc. in South Dakota. This health center implemented a medical and dental integration program for patients with diabetes while participating in NNOHA\'s Integration of Diabetes and Oral Health Learning Collaborative. More Details...

MLP in Health Centers (Session 1): A deep dive on laying the foundation & funding the model (2022). Resource Type: In-Person Training. Description: The first session of the webinar series featured Ann C. Mangiameli (Managing Attorney at Legal Aid of Nebraska) and Brad L. Meyer (CMPE, CEO of Bluestem Health) as panelists. They spoke from their experience to help health center and MLP staff better understand how to develop and implement their MLP models and explore effective methods for funding. More Details...

 National Audience Webinar and Launch of SDOH Innovations Showcase Competition (Part I) (2022). Resource Type: Archived Webinar. Description: During the keynote, Dr. Hasshan Batts shared how his personal journey has informed community-based efforts to improve the health and well-being of structurally marginalized people in Allentown, PA. Dr. Batts is currently the Executive Director of the Promise Neighborhoods of the Lehigh Valley where he uses the concept of “Radical Welcome” to engage with individuals that are often excluded from community efforts. Dr. Batts also shared how PNLV is currently leading an innovative community engagement project in partnership with a community health center, health system, university, and community partners. During this session, the innovation competition activity and requirements were shared with attendees. More Details...

SDOH 2: Housing is Healthcare: Stable Housing Creates Positive Health Outcomes (2021). Resource Type: E-Learning. Description: Health Centers have a role forging relationships with community partners to help stabilize patients' housing which in turn has been demonstrated to improve health outcomes. More Details...

Building the Case for Implementing Postgraduate NP Residency and NP/PA Training Programs (2021). Resource Type: Archived Webinar. Description: Join us as we discuss the the drivers and processes of implementing a postgraduate nurse practitioner residency program at your health center, the benefits of implementing a postgraduate residency program, and the residency tracks for Family, Psychiatric/Mental Health, Pediatric, and Adult-Gerontology Nurse Practitioners. We are joined by Charise Corsino, Program Director of the Nurse Practitioner Residency Program, and Nicole Seagriff, Clinical Program Director of the Primary Care Nurse Practitioner Residency Program, from the Community Health Center Inc. More Details...

Fundamentals of Comprehensive Care (2021). Resource Type: Archived Webinar. Description: Join us as we discuss the core concepts of team-based care and introduce elements of team-based care that builds upon these basics to support your teams in advancing their capability to provide satisfying and effective care to complex patient populations. We are joined by Margaret Flinter, Senior Vice President/Clinical Director for Community Health Center, Inc., and both Thomas Bodenheimer, MD, Physician and Founding Director, and Rachel Willard Grace, Director, from the Center for Excellence in Primary Care. More Details...

The Health Of Asian Americans, Native Hawaiians And Pacific Islanders Served At Health Centers: An Analysis of the 2019 Uniform Data System (2021). Resource Type: Publication. Description: This report examines current patient demographics and utilization of health services at health centers serving Asian Americans (AAs) and Native Hawaiians and Pacific Islanders (NH/PIs), and highlights the differences between these centers and the national average of all health centers in the United States. More Details...

Health Center Role in Housing Innovations:  Pay for Success Models: Publication Series highlighting health center role to advance innovative housing models (2021). Resource Type: Publication. Description: Learn more about the role for health centers in Pay for Success Models as part of the current trend towards measuring outcomes to understand successful social interventions to address the Social Determinants of Health (SDOH), including housing.  More Details...

Promising Practice: Behavioral and Oral Health Integration: Promising Practice (2021). Resource Type: Publication. Description: Community Health Centers of South Central Texas integrated oral health and behavioral health. The partnership between the dental department and behavioral health consultants has improved the quality of health care and increased access to care. This promising practice shares Community Health Centers of South Central Texas’ strategies for integrating the two disciplines. More Details...

Pharmacy Operations Troubleshooting Guide Topic: Mitigating Manufacturer Actions Impacting 340B Financial Savings to Health Centers (2021). Resource Type: Toolkit. Description: This publication identifies a number of promising practices or actions that health centers can take to mitigate the negative financial impact due to manufacturer actions on health center patients and health center 340B savings. More Details...

Community Health Worker/Peer Workforce: Recruiting and Hiring for Social Determinants of Health Screening: Best Practices Guide and Findings from COVID-19 Pandemic (2021). Resource Type: Publication. Description: As our public health community continues to eliminate COVID-19-related disparities and health inequities in general, we can draw upon lessons learned and practices from health centers that have been successful in hiring, training, integrating, and retaining CHWs/Peers, with lived experience, to pave the way for our future work in addressing and eliminating social determinants of health disparities that impact our most vulnerable communities. In this guide, we share best practices around these topics that have been developed through interviews and research, focused on the CHW and Peer role in SDOH screening and addressing related disparities, like impacts of COVID-19. More Details...

The Health of Asian American and Native Hawaiian/Pacific Islander Patients Served at Health Centers: An Analysis of the 2019 Uniform Data System – Webinar (June 2021) (2021). Resource Type: Archived Webinar. Description: AAPCHO hosted the “Health of Asian American and Native Hawaiian/ Pacific Islander Patients Served at Health Centers: An Analysis of the 2019 Uniform Data System” where we shared our data analysis of the Health Resources and Services Administration (HRSA) 2019 Uniform Data System (UDS) and made recommendations to increase access to care and improve health outcomes for Asian American (AA) and Native Hawaiian/Pacific Islander (NH/PI) patients served at HRSA-funded health centers. Presenters will share key findings from AAPCHO’s updated and annual report, “The Health of AAs and NH/PIs Served at Health Centers: An Analysis of the 2019 Uniform Data System.” More Details...

Social Determinants of Health (SDOH) & Diabetes Prevention Programs Among Public Housing Residents: Infographic (2021). Resource Type: Publication. Description: This infographic provides examples of the Social Determinants of Health (SDOH) contributing to the prevalence of diabetes among public housing residents with corresponding examples of diabetes prevention promising practices provided by Public Housing Primary Care (PHPC) grantees. More Details...

Serving Military Veterans in Health Centers: Exploring Unexpected Partners and Resources (2021). Resource Type: Archived Webinar. Description: This webinar provides a current snapshot of Veteran patients in Health Centers and opportunities to advance projects in service to Veteran patients, with partners like the Veterans Administration or local philanthropies. Consider how ARP funding might support a vulnerable Veteran population and their needs. More Details...

A Guide for Establishing Collaborative Relationships (2021). Resource Type: Publication. Description: This Guide for Establishing Collaborative Relationships was developed by the National Center for Farmworker Health in partnership with Health Outreach Partners and Farmworker Justice. It incorporates information and resources gathered from the Social Determinants of Health (SDOH) Community Partnerships learning collaborative , that focuses on exploring and developing effective strategies for establishing community partnerships that address SDOH. This guide walks health center staff through the process of identifying and developing community relationships that will help increase access to care for Migratory and Seasonal Agricultural Workers (MSAWs) by addressing SDOH that impact this vulnerable population. More Details...

New Board Member Orientation: PowerPoint Template & Facilitator Guide (2021). Resource Type: Template. Description: Ensuring that new board members receive the information and training to prepare them for their new volunteer role is widely recognized as a good practice and is commonly referred to as “board orientation.” This “New Board Member Orientation – PowerPoint Template” can be customized for board orientation at your health center. The template  contains some slides with general information, as well as a series of slides designed to be updated with health center-specific information. An accompanying “Facilitator Guide” to the “New Board Member Orientation – PowerPoint Template” provides an overview of how to use the PowerPoint slides for the purposes of board orientation. These products are available in English and Spanish. More Details...

Harm Reduction for Healthcare in Health Center Settings: Three-part video series to explore harm reduction strategies to address substance use disorders. (2021). Resource Type: E-Learning. Description: Online video series higlight what harm reduction is, how it can be applied in the health center setting, ans strategies to incorporate into training, policies and workflows. More Details...

The Path Forward Series Finale (2021). Resource Type: Archived Webinar. Description: The final webinar in the Path Forward \"Moving from Screening to Solving for Social Needs\" series wraps up by highlighting all of the webinars in the series, examining the role of community centers in addressing social determinants of health (SDOH), and ending with a call of action with presenters Margaret Flinter, PHD, APRN; Senior VP and Clinical Director, CHC, Inc., Trishan Panch, MD, MPH; Co-Founder, Wellframe, Co-Director – Applied AI for Healthcare, Harvard TH Chan School of Public Health, President Elect – Harvard TH Chan School of Public Health Alumni Association, and Yvette Highsmith-Francis, MBM; Vice President, Eastern Region, CHC, Inc. More Details...

Community Health Worker/Peer Workforce: Recruiting and Hiring for Social Determinants of Health Screening: Best Practices Guide and Findings from the COVID-19 Pandemic: Best Practices Guide and Findings (Role of CHW) from the COVID-19 Pandemic (2021). Resource Type: Publication. Description: Health centers emphasizing lived experience in their hiring and responsibilities for CHW and Peer positions, can achieve multiple benefits of maximizing meaningful engagement with target populations and empower the voices of people with lived experience in the health center environment, while supporting employment and economic opportunity in often hard to employ communities. More Details...

The Path Forward: Collaboration & Resources (2021). Resource Type: Archived Webinar. Description: The fourth of five webinars in the Weitzman Institute\'s Path Forward \"Moving from Screening to Solving for Social Needs\" series focusing on forging partnerships and collaboration among a wide spectrum of stakeholders to address the adverse social determinants of health with presenters Taylor Justice; Co-Founder & President, Unite Us, Sue Birch; Director, Washington State Health Care Authority, and Laura Sankey; Principal, Inspired Perspectives, and Nationally Recognized SDOH Expert. More Details...

Evolving Care Team Models, Strategies to Assess Provider Satisfaction, and Addressing Burnout (2021). Resource Type: Archived Webinar. Description: This Project ECHO Webinar was part of a three-part webinars series on provider burnout and satisfaction during the COVID-19 vaccination rollout. This session addresses the topic of emerging models of team-based care in the COVID and post COVID environment. This COVID-19 ECHO session is a collaboration with HRSA\'s National Health Center Training and Technical Assistance Partners on Team-Based Care. More Details...

PrEP Care for Patients Experiencing Homelessness (2021). Resource Type: Archived Webinar. Description: In this national, panel-style webinar, participants will learn about promising and best practices for PrEP programming for patients experiencing homelessness. Panelists, including a medical provider, an administrator, and a nurse, will discuss barriers to care, ideas for creating welcoming and affirming environments, and strategies for PrEP navigation for people experiencing homelessness. More Details...

Bridging Patient Access: Best Practices for Community Health Workers (2021). Resource Type: Publication. Description: As telehealth services continue to bridge patient access to health services, it is important for health centers to focus on best practices that ensure excellent delivery of care. Thisguideincludeshelpful information about telehealth service delivery, tips for providing good virtual care, and how Community Health Workers(CHWs)can engage in telehealth. More Details...

Incorporating Social Determinants of Health (SDOH) Data into Risk Stratification Models to Improve Health Equity – Webinar (April 2021) (2021). Resource Type: Archived Webinar. Description: AAPCHO hosted the Incorporating Social Determinants of Health (SDOH) Data into Risk Stratification Models to Improve Health Equity webinar. In this webinar, participants gained in-depth knowledge about the foundations of risk stratification through findings from the 2019 PRAPARE Risk Stratification Learning Collaborative. Health center staff and AAPCHO facilitators provided context and promising practices from a national and local perspective. More Details...

Strategies to Increase Diabetes Screening Among Asian American (AA) Populations – Learning Collaborative (March 2021) (2021). Resource Type: Archived Webinar. Description: The Strategies to Increase Diabetes Screening Among Asian American (AA) Populations Learning Collaborative was hosted by the Association of Asian Pacific Community Health Organizations (AAPCHO). Participants gained in-depth knowledge about diabetes and BMI screening for AA populations. More Details...

The Path Forward on Social Determinants of Health: Environment (Heat) (2021). Resource Type: Archived Webinar. Description: The third of five webinars in the Path Forward \"Moving from Screening to Solving for Social Needs\" series focusing on the intersection of health and environment, particularly heat, with presenters Jeremy Hess; Professor, Global Health, Medicine (Emergency Medicine), Environmental & Occupational Health Sciences, Dr. Vivek Shandas; Professor, Nohad A. Toulan School or Urban Studies and Planning – Portland State University; Founder and Director – Sustaining Urban Places Research Lab, and Dr. David Hondula; Senior Sustainability Scientist, Global Institute of Sustainability and Innovation; Associate Professor, School of Geographical Sciences and Urban Planning, Arizona State University; Faculty Affiliate, Epidemiology and Data Services, Maricopa County Department of Public Health. More Details...

Promising Practices in Virtual Integrated Behavioral Health Care: Lessons from Community Health Centers during COVID-19; February 2021 (2021). Resource Type: Publication. Description: With the rapid shift to telehealth services propelled by the COVID-19 pandemic, many community health centers had to rapidly transition to a mechanism of care delivery previously unknown and unfamiliar. Within a matter of days and weeks, health centers creatively found ways to transform workflows and approaches to care delivery to continue to provide care even if the patient was physically distant. This resource highlights promising practices in virtual integrated behavioral health care identified from community health centers. More Details...

The Path Forward on Social Determinants of Health: Safety: Advancing Community and Personal Safety (2021). Resource Type: Archived Webinar. Description: The second of five webinars in the Path Forward \"Moving from Screening to Solving for Social Needs\" series focusing on community and personal safety with presenters Tracy Nordstrom; Placemaker and Principal, Verve, Dr. Mariela Alfonzo; Founder& CEO, State of Place, Frode Kjersem; CEO, bSafe USA. More Details...

The Path Forward on Social Determinants of Health: Housing (2021). Resource Type: Archived Webinar. Description: The first of five webinars in the Weitzman Institute\'s Path Forward \"Moving from Screening to Solving for Social Needs\" series focusing on the intersection of stable housing and health outcomes with presenters Tim Shaw; Associate Director of Policy, Financial Security Program, Aspen Institute, David Rich; Executive Director of Supportive Housing Works, and Jason Shaplen; Chief Strategy and New Ventures Officer, Community Health Center, Inc. More Details...

Breaking the Cycle of Integenerational Diabetes Webinar: Webinar highlights strategies to address diabetes impacting multi-generational families (2021). Resource Type: Archived Webinar. Description: This webinar highlights health center programs that reach into underserved communities to address diabetes care across generations More Details...

Data Integration Best Practices for Health Centers & Homeless Services Publication: Health Center Focus Group Recommendations on Data Integration (2020). Resource Type: Publication. Description: Health centers use data and technology to improve health outcomes of patients, speed administrative processes, and collect patients’ health and housing histories. This report advances strategies for large and small health centers to match data with homeless service systems to identify and coordinate care for high utilizers of crisis care systems. More Details...

A Call for Reinforcements in Diabetes Care: Maximizing the Role of Non-Clinical Staff and Partners Publication: Issue brief and case studies highlightin promising practices for non-clinical staff with links to the community (2020). Resource Type: Publication. Description: Successful diabetes care for vulnerable populations demands a multi-prong approach and support from a range of community resources to address SDOH. This report outlines promising practices utilizing interdisciplinary teams and community resources to support consumers’ self-management and in-turn improve health outcomes More Details...

Culturally Competent Care: Learning Collaborative (2020). Resource Type: Other. Description: This is a learning collaborative series of 4 sessions where Health Center staff learned about standards for providing culturally and linguistically appropriate services (CLAS) to their patients. Slides and recordings for all sessions are available here as well as resources to facilitate the implementation of CLAS in health center settings. More Details...

Addressing Intimate Partner Violence and Human Trafficking in the Health Center Setting: HITEQ Highlights Webinar (2020). Resource Type: Archived Webinar. Description: The coronavirus pandemic and consequent stay-at-home orders may increase danger for those at risk for or experiencing intimate partner violence and human trafficking (IPV/HT). Due to COVID-19, many health centers have shifted health encounters to virtual platforms, which offer unique opportunities to provide trauma-informed care and connect in new ways with those who may be experiencing abuse. Yet, telehealth and virtual visits also present health centers with new challenges related to privacy, safety and digital health equity. More Details...

Understanding Social Determinants of Health: Back to the Basics on the factors that impact health outcomes (2020). Resource Type: Archived Webinar. Description: This webinar highlights its not just the care received in the clinic. In reality the health outcomes are impacted by services throughout the community. Community partnerships are essential to leverage the resources to meet needs. More Details...

Food Insecurity: The Digital Transformation in Social Determinants of Health (2020). Resource Type: Archived Webinar. Description: The fourth webinar in the Weitzman Institute's Path Forward "The Digital Transformation in Social Determinants of Health" fall series focusing on addressing food insecurity as an important public health issue. The content expert for the webinar is Sarah Carroll; Director of the Center for Care Transformation at AVIA. The following organizations served as panelists for the webinar: Jacob Luria, Co-Founder and CEO, Algorex Health; Catherine Macpherson, Vice President Product Strategy & Development, Chief Nutrition Officer, Moms Meals; and Laura Robbins, Co-Founder and COO, Advocatia Solutions. More Details...

Serving Rural Patients with Telehealth: Resources and Tips for Federally Qualified Health Centers: A HITEQ telehealth publication (2020). Resource Type: Publication. Description: With the challenges of provider shortages and lack of accessible facilities, telehealth presents an opportunity for health centers serving rural areas to expand health services, integrate primary care with subspecialty services, and improve care management.6 Telehealth provision in rural communities is particularly important and in-demand during the COVID-19 pandemic as many health centers have had to quickly transition to providing remote services. While telehealth has the potential to improve healthcare provision and access, many rural areas lack the reliable broadband connection and devices necessary for high-quality telehealth provision. More Details...

National Diabetes Prevention Program: Lessons Learned For PCAs And Health Centers Webinar (2020). Resource Type: Archived Webinar. Description: AAPCHO and NNCC hosted this progress to-date webinar, where we provided a space for federal updates from our HRSA and CDC leaders as well as highlighted lessons learned and diabetes prevention best practices for our health center and PCA colleagues. More Details...

Isolation & Loneliness: The Digital Transformation in Social Determinants of Health (2020). Resource Type: Archived Webinar. Description: The third webinar in the Weitzman Institute\'s Path Forward \"The Digital Transformation in Social Determinants of Health\" fall series focusing on addressing isolation and loneliness as an important public health issue. The content expert for the webinar is Gretchen Alkema, PhD; Vice President of Policy and Communications, The SCAN Foundation. Presenters for the webinar includes: Andrew Parker, Founder & CEO of Papa; Cindy Jordan, Founder & CEO & Christina Myren; Chief Operating Officer of Pyx Health; and Ashwin Patel, Co-Founder & CEO of InquisitHealth. More Details...

Identifying The Enabling Services Workforce For SDOH Screening And Documentation Webinar (2020). Resource Type: Archived Webinar. Description: The Association of Asian Pacific Community Health Organizations, Health Outreach Partners, MHP Salud, and National Health Care for the Homeless Council partnered on this webinar to explore strategies to screen special and vulnerable populations for SDOH and build effective practices to begin addressing SDOH through Enabling Services. Given the COVID-19 pandemic, this training highlighted the critical importance for ES providers to collect social risk data among health center patients. More Details...

Using AI, Data, and Tech to Move from Screening to Solving for Social Needs: The Digital Transformation in Social Determinants of Health (2020). Resource Type: Archived Webinar. Description: The first of five webinars in the Weitzman Institute\'s Path Forward \"The Digital Transformation in Social Determinants of Health\" fall series focusing on addressing why SDoH matters and innovations in using AI, data, and tech to move from screening to solving for social needs. Panelists for this session include: Dr. Paul Grundy, MD, MPH, FACOEM, FACPM; Chief Transformation Officer, Innovaccer, Margaret Flinter, PhD, APRN, FNP-c, FAAN, FAANP, Senior Vice President and Clinical Director, Community Health Center, Inc., April Joy Damian, PhD, MSc, CHPM, PMP; Associate Director, Weitzman Institute, Nancy Lopez, PhD, Director & Co-founder, Institute for the Study of “Race” & Social Justice, University of New Mexico, and David Kulick, MPH, Co-founder, Adaptation Health More Details...

Supportive Housing and Health Services for LGBTQIA+ Youth Experiencing Homelessness: Promising Practices (2020). Resource Type: Publication. Description: This publication addresses health disparities that LGBTQIA+ youth experiencing homelessness face and focuses on ways to increase engagement of LGBTQIA+ youth into health and housing programs. More Details...

Centering Equity in Health and Housing Partnerships in Times of Crisis and Beyond: Supporting front line health providers to understand and incorporate health equity in their policies, programs and delivery of health services. (2020). Resource Type: Publication. Description: This paper addresses how health centers, other health system providers, and housing partners can center considerations of equity in their shared work to address the needs of people most impacted by structural racism and its impact on health and social determinants of health, including Black people, people of color, and Indigenous people. COVID19 has re-focused the inequities that must be addressed in our health care systems. More Details...