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Community Health Worker/Peer Workforce: Recruiting and Hiring for Social Determinants of Health Screening: Best Practices Guide and Findings from the COVID-19 Pandemic


Best Practices Guide and Findings (Role of CHW) from the COVID-19 Pandemic

Year Developed: 2021

Resource Type: Publication.

Primary Audience: Outreach Staff
Secondary Audience: C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.)

Language(s): English

Developed by: Corporation for Supportive Housing (See other resources developed by this organization).

Resource Summary: Health centers emphasizing lived experience in their hiring and responsibilities for CHW and Peer positions, can achieve multiple benefits of maximizing meaningful engagement with target populations and empower the voices of people with lived experience in the health center environment, while supporting employment and economic opportunity in often hard to employ communities.

Resource Details: Learn CHW/Peer best practices based on interviews and research highlighting 1) recruiting, hiring, providing professional development, 2) integrating the CHW role, and 3) retaining CHWs and Peers with Lived Experience in an effort to maximize their role in screening for Social Determinants of Health (SDOH), 4) addressing health disparities

Resource Topic: , Workforce, Special and Vulnerable Populations, Promising/Best Practices, ,

Resource Subtopic: COVID-19, Population Health, Recruitment, Telehealth, Enabling Services (ES), Patient Engagement, , Social Determinants of Health (SDOH), Operational Feasibility, Implementation Feasibility.

Keywords: Communication, Transparency, and Outreach, Community Health Workers , Community Engagement, Data Collection, Management, and Analytics, Education - Patient, Recruitment and Registration, Staffing and Onboarding.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.