Resource Search Results

Crisis Intervention and De-escalation in Primary Care Learning Collaborative: Session 3: Developing Crisis Prevention Policies and Procedures (2024). Resource Type: Archived Webinar. Description: This Learning Collaborative will provide four learning sessions to help healthcare workers identify, de-escalate, and intervene in crisis behaviors in the healthcare setting. These four sessions will use evidence-based practice interventions that promote safety for patients and staff by emphasizing preventive measures and least-restrictive/non-physical interventions to reduce the risk of unsafe crisis behaviors. Each session of the Learning Collaborative will provide an opportunity for the participants to plan de-escalation and crisis interventions that promote patient and staff safety in their health centers. This Learning Collaborative aligns with the Health Center Performance Improvement domain of Quality, Patient Care, and Safety as it addresses approaches to reduce behaviors that may harm patients. More Details...

Optimizing Physical Safety and Cyber Security for Health Centers Offering Gender-Affirming Care (2024). Resource Type: Archived Webinar. Description: Presented by Dr. Alex Keuroghlian, Dr. Chris Roby, and Bonnie Michelman, this webinar will focus on the current risks to those providing gender-affirming care and provide strategies for safeguarding facilities and employees from threats, violence, and unsafe behavior. The faculty will discuss emergency preparedness as part of addressing the complex needs of health centers when ensuring physical safety and cyber security. More Details...

Environmental Preparedness for Health Centers: HITEQ On the Horizon (2024). Resource Type: Archived Webinar. Description: Climate change-induced weather events such as heat waves, poor air quality, and flooding are increasing in frequency and intensity. Health centers are challenged to maintain their own health IT and operations, ensuring continuity of care for their patients, particularly individuals who are more likely to be impacted by climate change-related disasters. More Details...

Learning Collaborative: The Role of Identifying the Social Drivers of Health In Advancing Health Equity: Session 4: Children and Youth in Foster Care (2024). Resource Type: Archived Webinar. Description: The Renaye James Healthcare Advisors’ Learning Collaborative sessions will cover how to assess health outcome disparities and barriers experienced within four different communities. Trainings will cover evidence-based health-risk assessment tools and how to use a team-based approach to incorporate them into patient care. Additional information about using these tools to identify social drivers of health and connect individuals to community-based resources and services that meet those needs will be shared. Participants will be asked to draft a workflow on how their organization will identify special populations and the process of making referrals (internal and external referrals) to address Social Drivers of Health. More Details...

HITEQ Highlights: What to Do About Health IT Hazards Associated with Copy and Paste in the EHR: HITEQ Highlights Webinar (2023). Resource Type: Archived Webinar. Description: Copy and paste functionality can support efficiency during clinical documentation, but may promote inaccurate documentation with risks for patient safety. This webinar discussed three key areas where health centers can consider implementing safe practice recommendations: Define copy and paste as a health IT safety issue by identifying the potential patient safety risks Review safe practice recommendations and implementation strategies to mitigate health IT-related hazards and safety issues Disseminate evidence, tools and practices for implementation More Details...

Improving Health Center Cybersecurity: Risk Assessment, Breach Defense, Mitigation and Response - Session 4: Virtual Learning Collaborative (2023). Resource Type: Archived Webinar. Description: It's time to reconsider your strategy if you still treat cyber risk as an annual project or initiative. Having a thorough ongoing program in place means that even in the worst-case scenario, you'll be ready to demonstrate that you did what was reasonable and appropriate to protect your systems and patient data. Nothing can guarantee that a cyberattack won't become a breach. Health Centers are a domain with a high potential for data breaches, and the risk continues to grow as health centers use new tools and the introduction of artificial intelligence (AI). As a result, it is crucial for health center leadership to adopt breach prevention strategies across their entire organization, as opposed to relegating it to the IT department. To support health centers in their cybersecurity strategy and implementation, the HITEQ Center is offering a free learning collaborative -- Improving Health Center Cybersecurity: Risk Assessment, Breach Defense, Mitigation, and Response. This learning collaborative will involve four structured virtual learning sessions. During the series participants engaged with subject matter experts and their colleagues in peer-to-peer learning and discussion. Topics included: health center breach mitigation tactics, operationalizing cybersecurity to better mitigate risks, cybersecurity implications of generative artificial intelligence in health centers, and incident response planning from a cybersecurity perspective. More Details...

HITEQ Highlights: Enabling a Cyber-Resilient Health Center: HITEQ Highlights Webinar (2023). Resource Type: Archived Webinar. Description: This HITEQ Highlight aimed to strengthen Health Centers' capacity to build their cyber-resiliency. We covered risk management tools, methods for guarding against cybersecurity assaults, operationalizing cybersecurity to mitigate risks, and breach mitigation tactics. Participants focus on safeguarding data across the entire enterprise and examined approaches to implementing cybersecurity infrastructure through risk management frameworks and strategic risk assessment. More Details...

Promoting Cybersecurity Awareness for Patients: Protecting yourself when using patient portals, health apps, and online medical devices, June 2023. (2023). Resource Type: Archived Webinar. Description: This training guide provides patients with knowledge and awareness about cybersecurity threats to protect their personal health data and to minimize risks from computer viruses and malware. More Details...

A Guide to Essential Cybersecurity Tasks for Health Centers: For health centers with limited resources, developed in June 2023 (2023). Resource Type: Toolkit. Description: In an increasingly connected healthcare landscape, health centers face a dual challenge: the rising tide of cyber threats and the need to comply with stringent data protection regulations, all while managing limited resources. The ever-evolving nature of cyberattacks and the complexity of compliance requirements make it essential for health centers to prioritize cybersecurity tasks effectively. More Details...

Safety and Security Series: The Basics (2023). Resource Type: E-Learning. Description: Safety and security are primary issues for both patients and staff of health care for the homeless health centers. It is important for health center staff to understand foundational factors to consider and discuss in order to increase their own personal safety and support the safety and security of their team members and patients. More Details...

Safety and Security Series: Organizational Culture of Safety (2023). Resource Type: E-Learning. Description: This introductory course provides an overview of organizational safety in health care for the homeless (HCH) health centers. The course will define organizational safety and provide an overview of the four components of an organizational culture of safety: leadership, policies and procedures, communication, and staff supports. This course is intended for all staffing levels within HCH health centers and will include information on how everyone can play a role in developing and maintaining a culture of safety. More Details...

Safety and Security Series: How and When to Call 911 (2023). Resource Type: E-Learning. Description: Prepare for an emergency situation by learning when and how to call 911 from a health center. Explore training and planning strategies that equip health centers for crisis situations. Consider how partnerships can contribute to community safety. Learn to identify and appropriately respond to each type of emergency. Prepare to act in the event of an emergency. Consider the events and scenarios that require urgent response and whether a call to 911 is appropriate. More Details...

Safety and Security Series: Conflict Resolution (2023). Resource Type: E-Learning. Description: Conflict is a normal part of life and relationship, but conflict can cause patients and staff to feel vulnerable, threatened, and out of control. How we feel about conflict and how we seek to resolve conflict can have an enormous impact on our ability to engage patients in crisis as well as our co-workers and team members. Discover principles of conflict resolution that can equip staff to discuss and problem solve disagreement in a functional, healthy manner. More Details...

Active Shooter and Active Threat Response for Healthcare (2022). Resource Type: Archived Webinar. Description: The webinar discusses active shooter and active threat definition and profiles, background statistics, key response and recovery considerations, and preparedness resources. More Details...

Strategic Cybersecurity Investments: Leveraging American Rescue Plan Funding to Enhance Infrastructure and Services: HITEQ Highlights webinar (2021). Resource Type: Archived Webinar. Description: Healthcare continues to be the sector most targeted globally by ransomware and related malware attacks and leads in the average total cost of data breach across industries. The FY 2021 American Rescue Plan Funding provides an excellent opportunity for Health Centers to make strategic investments in cybersecurity infrastructure and services. This HITEQ Highlight, presented by Adam Kehler of Online Business Systems provides an overview of assets that can increase Health Center cybersecurity. Topics covered include cybersecurity infrastructure and services that can increase defense-in-depth for health IT, including EHRs, telehealth tools and services, mobile medical devices, patient portals, and related health information software applications. More Details...

HITEQ Highlights: Health Center Defense Against the Dark Web: Strategies for Building Security Awareness, Education, and Compliance in 2020 (2020). Resource Type: Archived Webinar. Description: This HITEQ Center webinar explored key concepts and best practices that should be followed by Health Centers seeking to develop Defense in Depth and effectively implement hardened security programs at their sites. There are ever-increasing cybersecurity guidelines and protection measures that Health Centers must navigate and digest. This webinar sought to motivate and educate the health center workforce on critical privacy and security concepts and methods for defense. Aspects of Security Risk Assessment, security awareness training, and breach protection were covered with an emphasis on health center-wide information protection. More Details...

Ransomware Guidance Presentation for Health Centers: Updated with Ransomware Strategies from CISA (2019). Resource Type: Publication. Description: This ransomware guidance presentation for health centers, updated with ransomware strategies from CISA, provides information about ransomware, HIPPA implications, recent examples from the news, and suggested resources. More Details...

Security Risk Assessment: A HITEQ Privacy & Security Resource - New Templates Added May 2017 (2017). Resource Type: Template. Description: To successfully attest, providers must conduct a security risk assessment (SRA), implement updates as needed, and correctly identify security deficiencies. By conducting an SRA regularly, providers can identify and document potential threats and vulnerabilities related to data security, and develop a plan of action to mitigate them. More Details...

Health IT Privacy & Security Skill Sets: The Importance of Information Security for all Health Center Staff (2017). Resource Type: Publication. Description: Since 2010, the healthcare industry has seen a remarkable increase in the use of technology in the administration and delivery in healthcare. This has led to a mass migration of data from paper charts and isolated systems to Electronic Medical Records EMRs and interconnected systems that transmit patient health and financial information across trusted and untrusted networks. More Details...

Breach Protection Overview Presentation for Health Centers: A HITEQ Privacy & Security Resource (2017). Resource Type: Publication. Description: Data breaches in healthcare are consistently high in terms of volume, frequency, impact, and cost. High-level breaches are increasingly occurring in a more targeted manner toward health centers. This presentation provides Health Center leadership and trainers with a template to use to build out their own organization-specific presentation on breach. Data breaches in healthcare are consistently high in terms of volume, frequency, impact, and cost. High-level breaches are increasingly occurring in a more targeted manner toward health centers. This presentation provides Health Center leadership and trainers with a template to use to build out their own organization-specific presentation on breach. This presentation template covers the following agenda: Quick Start Healthcare Privacy & Security Healthcare Privacy & Security Policies and Legislation Implications for Breach Management and Mitigation Strategies Questions and discussion More Details...