Resource Details

Crisis Intervention and De-escalation in Primary Care Learning Collaborative

Session 3: Developing Crisis Prevention Policies and Procedures

Year Developed: 2024

Resource Type: Archived Webinar.

Primary Audience: C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.) Clinicians Enabling Staff
Secondary Audience: Board of Directors PCAs

Language(s): English

Developed by: Renaye James Healthcare Advisors (RJHA) (See other resources developed by this organization).

Resource Summary: This Learning Collaborative will provide four learning sessions to help healthcare workers identify, de-escalate, and intervene in crisis behaviors in the healthcare setting. These four sessions will use evidence-based practice interventions that promote safety for patients and staff by emphasizing preventive measures and least-restrictive/non-physical interventions to reduce the risk of unsafe crisis behaviors. Each session of the Learning Collaborative will provide an opportunity for the participants to plan de-escalation and crisis interventions that promote patient and staff safety in their health centers. This Learning Collaborative aligns with the Health Center Performance Improvement domain of Quality, Patient Care, and Safety as it addresses approaches to reduce behaviors that may harm patients.

Resource Details: In this session, participants will learn to create comprehensive policies and procedures for implementing an effective Crisis Prevention Plan tailored to their organization's needs. Additionally, they will develop a Safety Checklist to ensure that all potential risks are identified and mitigated. Upon completion of the training, participants will be able to: create policies and procedures to implement a Crisis Prevention Plan for your organization and create a Safety checklist.

Resource Topic: Clinical Issues

Resource Subtopic: Behavioral Health, Substance Use Disorders.

Keywords: Education of - Staff (e.g., Competency-Based), Injury and Violence Prevention, Integrated Care, Mental Health, Non-Clinical Services, Policies and Procedures, Prevention, Risk Management, Security Risk Assessment (SRA), Team-Based Care.