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Safety and Security Series: How and When to Call 911

Year Developed: 2023

Resource Type: E-Learning.

Primary Audience: Administrative Staff Clinicians Enabling Staff Outreach Staff
Secondary Audience: Board of Directors C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.) PCAs

Language(s): English

Developed by: National Health Care for the Homeless Council (See other resources developed by this organization).

Resource Summary: Prepare for an emergency situation by learning when and how to call 911 from a health center. Explore training and planning strategies that equip health centers for crisis situations. Consider how partnerships can contribute to community safety. Learn to identify and appropriately respond to each type of emergency. Prepare to act in the event of an emergency. Consider the events and scenarios that require urgent response and whether a call to 911 is appropriate.

Resource Topic: Operations, , Special and Vulnerable Populations, Health Equity

Resource Subtopic: Emergency Management, , Community, Health, and Housing Partnerships, Development/Training, Social Determinants of Health (SDOH).

Keywords: Communication, Transparency, and Outreach, Community Engagement, Health Care Facilities, Occupational Health and Safety, Partnerships, Persons Experiencing Homelessness, Planning, Policies and Procedures, Prevention, Risk Management, Security Risk Assessment (SRA).

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.