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Tips for Boards on Health Center Workforce Challenges and Opportunities (2023). Resource Type: Elearning. Description: NACHC has developed two resources – an article and companion video – related to workforce for health center boards. The article provides tips that a board can consider in partnership with the CEO to help address workforce challenges and opportunities through board-level functions, including strategic planning, budget approval, policy approval, and other forms of oversight and board development. Available in English and Spanish. A companion video provides a summary of the article. Boards may find it helpful to watch the companion video to generate discussion about the board’s role related to workforce challenges and opportunities. More Details...
Telehealth Reimbursement (2023). Resource Type: Publication. Description: This document discusses changes to telehealth reimbursement, providing basic guidelines to navigate frequent changes in policy. More Details...
Telehealth E/M Coding (2023). Resource Type: Publication. Description: This document summarizes the 2021 E/M coding guidelines for office visits, inlcuding a chart of E/M guidelines for medical decision making. More Details...
Telehealth Documentation (2023). Resource Type: Publication. Description: This document outlines the documentation requirements for telehealth services beyond those required for inperson visit. It also discusses medicial decision making and changes to the time component. More Details...
Telehealth Billing (2023). Resource Type: Publication. Description: This document describes telehealth billing practices, focusing on correct place of service and modifiers for commercial payers. More Details...
Action to Ensure Americans Receive Critical Information on Health Care Coverage (2023). Resource Type: Publication. Description: The Federal Communications Commission in January 2023 provided guidance to federal and state governmental agencies, as well as their partners, to enable them to make Medicaid enrollment calls and send text messages without violating robocall and robotext prohibitions. More Details...
Promoting Health Equity for Black Transgender MSM in HIV Prevention, Treatment, and Access (2023). Resource Type: Archived Webinar. Description: Join us for a fireside chat with Dr. Tonia Poteat, PhD, PA-C, MPH from the UNC Center for Health Equity Research and Deborah Dunn where they discuss the importance of promoting health equity for Black Trans MSM seeking HIV prevention, treatment or testing. Topics include, but are not limited to discussing the effects of racism, transphobia, and other risk factors that contribute to medical mistrust in the Black and Trans community, as well as, the unique sexual and reproductive health needs of Black Trans MSM. More Details...
Health Centers and Patient Violence Prevention (2023). Resource Type: Archived Webinar. Description: Thee National Center for Farmworker Health and Health Partners on IPV + Exploitationwill define and explore the intersection of intimate partner violence (IPV), and human trafficking (HT) and exploitation, and how these factors impact patient health. Presenters also describe the “CUES” (Confidentiality, Universal Education, Empowerment, and Support), an evidence-based intervention and how it can be implemented at a health center along with strategies for partnering with domestic violence and sexual assault (DV/SA) advocacy programs that can be helpful in responding to IPV and HT amongst patient populations, including agricultural workers. Presented on 1/18/2023 in English with Spanish subtitles. More Details...
Health Centers and Patient Violence Prevention (2023). Resource Type: Archived Webinar. Description: Thee National Center for Farmworker Health and Health Partners on IPV + Exploitationwill define and explore the intersection of intimate partner violence (IPV), and human trafficking (HT) and exploitation, and how these factors impact patient health. Presenters also describe the “CUES” (Confidentiality, Universal Education, Empowerment, and Support), an evidence-based intervention and how it can be implemented at a health center along with strategies for partnering with domestic violence and sexual assault (DV/SA) advocacy programs that can be helpful in responding to IPV and HT amongst patient populations, including agricultural workers. Presented on 1/18/2023 in English with Spanish subtitles. More Details...
C3 Project Findings: Roles & Competencies (2023). Resource Type: Publication. Description: The C3 Project recommendations include a total of ten roles and eleven skills, as listed below. More Details...
The Power of Positive Self-Talk, Especially When Leading in Uncertainty (2023). Resource Type: Publication. Description: Learn how the power of positive self-talk can enhance your leadership skills–especially during challenging times–CCL shares how to improve your decision-making and reduced stress. More Details...
Rural Federally Qualified Health Centers Financial and Operational Performance Analysis 2018-2021 (2023). Resource Type: Publication. Description: This report, prepared by Capital Link with support from the Health Resources and Services Administration (HRSA), provides an aggregate financial and operational profile of rural Federally Qualified Health Centers. The report offers a framework for identifying the financial strengths, challenges, and benchmarks that support opportunities for rural FQHC performance improvement through an examination of multi-year trends and median results. (Released in 2023) More Details...
Telehealth Office Hour: Telehealth Policy Updates (2023). Resource Type: Archived Webinar. Description: As telehealth policy continues to change throughout the Public Health Emergency (PHE), it is imperative for health centers to understand what steps to take throughout the PHE and when it concludes. Join NACHC and the Center for Connected Health Policy as we review the most recent telehealth policy updates in 2023 that could impact your operations. More Details...
STAR² Center Financial Assessment for Provider Turnover Tool (2023). Resource Type: Toolkit. Description: The purpose of this Financial Assessment for Provider Turnover Tool (previously released as the Financial Impact Tool) is to assist you in realizing the actual costs of provider turnover. These costs can include direct costs, such as advertising and recruiting services, but also indirect costs, such as staff time dedicated to finding locum tenens (temporary) and permanent providers. Wherever separate data are available for nurse practitioners, physician assistants, and physicians, they are parsed into separate tabs for “Non-Physician Providers” or “Physicians”. More Details...
More than a Database: Understanding Community Resource Referrals within a Broader Framework: HITEQ Highlights Webinar (2023). Resource Type: Archived Webinar. Description: Addressing patients’ social determinants of health via community resource referrals has historically primarily been the domain of social workers and information and referral specialists; however, community resource referral technology platforms have more recently entered the market. More Details...
10 Things to Know about the Unwinding of the Medicaid Continuous Enrollment Provision (2023). Resource Type: Publication. Description: This brief describes 10 key points about the unwinding of the Medicaid continuous enrollment requirement, highlighting data and analyses that can inform the unwinding process as well as recent legislation and guidance issued by the Centers for Medicare and Medicaid Services (CMS) to help states prepare for the end of the continuous enrollment provision. More Details...
How to Make Servant Leadership More Sustainable? Balance Self & Others (2023). Resource Type: Publication. Description: Explore the delicate balance between prioritizing team needs and ensuring your own growth and well-being as a leader in this CCL article that explains servant leadership. More Details...
Unwinding the Medicaid Continuous Enrollment Provision and Returning to Regular Operations after COVID-19 (2023). Resource Type: Publication. Description: The expiration of the continuous coverage requirement authorized by the Families First Coronavirus Response Act (FFCRA) presents the single largest health coverage transition event since the first open enrollment period of the Affordable Care Act. As a condition of receiving a temporary 6.2 percentage point Federal Medical Assistance Percentage (FMAP) increase under the FFCRA, states have been required to maintain enrollment of nearly all Medicaid enrollees. When the continuous coverage requirement expires, states will have up to 12 months to return to normal eligibility and enrollment operations. Additionally, many other temporary authorities adopted by states during the COVID-19 public health emergency (PHE), including Section 1135 waivers and disaster relief state plan amendments (SPAs), will expire at the end of the PHE, and states will need to plan for a return to regular operations across their programs. CMS will continue to update this page as additional tools and resources are released. More Details...
Strategic Approaches to Engaging Managed Care Plans to Maximize Continuity of Coverage as States Resume Normal Eligibility and Enrollment Operations: January 2023 Update (2023). Resource Type: Publication. Description: The COVID-19 pandemic and implementation of federal policies to address the resulting public health emergency (PHE) have disrupted routine Medicaid and Children’s Health Insurance Program (CHIP) eligibility and enrollment operations. States will have a 12-month unwinding period following tthe end of the PHE to initiate all pending post-enrollment verifications, redeterminations, and renewals. CMS is working closely with states and other stakeholders to ensure, as states resume routine operations, that renewals of eligibility occur in an orderly process that minimizes beneficiary burden and promotes continuity of coverage for eligible individuals, including those who no longer qualify for Medicaid or CHIP and therefore may transition to a different form of coverage, such as through a Marketplace. More Details...
On-The-Job Training and Apprenticeship Toolkit for Health Centers: Medical and Dental Assistants (2023). Resource Type: Toolkit. Description: This toolkit is designed to help guide PCAs and Health Centers with the creation of On-The-Job training programs. More Details...
This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.