Resource Details

Specialty Care Access in Health Centers - What is the Potential of eConsults?

HITEQ Highlights Webinar

Year Developed: 2023

Resource Type: Archived Webinar.

Primary Audience: Administrative Staff Clinicians PCAs
Secondary Audience: Board of Directors C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.) Enabling Staff Outreach Staff

Language(s): English

Developed by: HITEQ (See other resources developed by this organization).

Resource Summary: Access to care is the essential work of health centers, and one pain point is how to ensure specialty access for health center patients. This webinar will discuss innovation in specialty care access using technology and e-Consults. Electronic consultations (“e-consults”) are asynchronous, consultative, provider-to-provider communications within a shared electronic health record (EHR) or web-based platform. E-consults are intended to improve access to specialty expertise for patients and providers without the need for a face-to-face visit.

Resource Details: Access to care is the essential work of health centers, and one pain point is how to ensure specialty access for health center patients. This webinar will discuss innovation in specialty care access using technology and e-Consults. Electronic consultations (“e-consults”) are asynchronous, consultative, provider-to-provider communications within a shared electronic health record (EHR) or web-based platform. E-consults are intended to improve access to specialty expertise for patients and providers without the need for a face-to-face visit. The Maven Project joined the webinar to talk about the particular challenges in specialty care access in health centers and how e-consults can both improve access and support clinicians, including to help to reduce stress and burnout. The Maven Project supports front-line providers in delivering comprehensive care to patients at health centers and community clinics nationwide.

Resource Topic: Telehealth, Value-Based Health Care Transformation, Health Equity

Resource Subtopic: Access and Equity, Clinical Delivery, Implementation and Operations, Quality Assurance, Patient-Centered Health Outcomes, Value-Based Payment, Telehealth Quality Assurance.

Keywords: Access to Care, Care Coordination, Case Studies, Education of - Staff (e.g., Competency-Based), Eligible Professionals, Health Information Exchange (HIE), Implementation Tools, Meaningful Use, Patient Demographics, Performance Improvement, Planning, Privacy/Protected Health Information (e.g., Health Insurance Portability and Accountability Act (HIPAA)), Quality Measures, Retention in Care, Strategic Planning.