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Behavioral Health and Community Health Centers (2023). Resource Type: Publication. Description: This factsheet summarizes health centers’ behavioral health services. It highlights data from UDS that shows growth in patients and staff over the last decade, as well as the variety of behavioral health professionals and services offered at health centers. Finally, policy suggestions to support behavioral health services at health centers are presented. More Details...
Assessing Patient Satisfaction with Telehealth at Community Health Centers: A Policy Brief (2023). Resource Type: Publication. Description: This brief describes findings from a national assessment of health center patients’ experiences with telehealth and the policy implications of these findings. The assessment focused on three key aspects of telehealth utilization, including 1) ease of use, 2) interaction with the clinician, and 3) overall comfort/satisfaction. More Details...
The HITEQ Center Podcast: Sharing Virtual Care Success Stories and Lessons Learned in 2022 and 2023 (2023). Resource Type: Podcast. Description: HITEQ is highlighting stories of leveraging the EHR, health IT, digital health tools, and other virtual care supports for health center recovery and stabilization during the COVID-19 pandemic and thereafter in this series of podcasts. We are lifting up stories that demonstrate the promise of digital and health IT tools to address the timely needs of health centers and their patients, emphasizing those that support high value, equitable care for all health center patients and that reduce provider burden. More Details...
Using Telehealth to Connect With Older Patients: Considerations for Health Centers (2023). Resource Type: Publication . Description: This publication will offer guidance for providers and staff on best practices for conducting agefriendly virtual healthcare visits with the older patients in their communities More Details...
Promoting Cybersecurity Awareness for Patients: Protecting yourself when using patient portals, health apps, and online medical devices, June 2023. (2023). Resource Type: Archived Webinar. Description: This training guide provides patients with knowledge and awareness about cybersecurity threats to protect their personal health data and to minimize risks from computer viruses and malware. More Details...
LGBTQIA+ Care Organizational Change Videos (2023). Resource Type: Micro-Learning. Description: Our new 3-5 minute video series discusses best practices for organizational change at health centers to provide LGBTQIA+ affirming care. Topics include Health Needs Assessment, Engagement and Collaboration with Community Partners, Sexual Orientation and Gender Identity (SOGI) Data Collection, Information Technology Considerations, Investment and Engagement from Key Stakeholders, and Recruitment and Retention of LGBTQIA+ workers. More Details...
Key Online Resources for Training Health Center Board Members (2023). Resource Type: Publication. Description: NCFH created this guide to key resources to help health centers incorporate online learning into their board governance training plans. More Details...
Lived Experience and Data Management: Trauma-Informed Approaches and Perspectives (2023). Resource Type: Publication. Description: This publication will explore why and how lived expertise must be sought and valued by health centers and allied organizations to improve every stage of the data management process from collection and analysis to data sharing, access, and decision-making. Additionally, we will discuss the nexus of racial equity and lived expertise in data management, and how data used improperly or carelessly have the potential to both harm and help perpetuate inequities. Finally, we provide recommendations and practices that can be implemented in the short, medium, and long term to use data to reduce the chances of re-traumatization. More Details...
Health IT Optimization for Effective PrEP Services: HITEQ Center, June 2023 (2023). Resource Type: Toolkit. Description: Health centers are increasingly interested in embedding oral Pre-Exposure Prophylaxis (PrEP) programs into primary care, which calls for the embedding of PrEP care processes into electronic health record (EHR) systems. Health centers have had success with automation in HIV testing, and are looking to apply automated algorithms, order sets, and templates to the development of PrEP programs. This resource outlines EHR and health information technology (IT) configurations and tools that support PrEP care processes and provides examples of successful implementation from health centers and primary care settings. More Details...
Ground Work: Racial Justice and Cultural Humility Training for Health Centers (2023). Resource Type: elearning. Description: Ground Work is a foundational, racial justice training for all health center roles. This 8-part series provides tools for health centers to work towards racial equity both in our health centers and in the world. More Details...
Cultural Adaptation of Measures and Tools for Sexual Orientation and Gender Identity (SOGI) Data Collection (2023). Resource Type: Archived Webinar. Description: This webinar will highlight opportunities to adapt SOGI data collection measures and tools through culturally and linguistically affirming approaches, to better serve multilingual, multiethnic, and racially diverse communities. Participants will hear from bilingual-bicultural researcher Carlos Rodriguez-Diaz, PhD, MPHE, MCHES who will share his experiences developing culturally relevant strategies with Spanish-speaking communities, and Dr. Alex Keuroghlian, MD, MPH, who will highlight SOGI resources from the National LGBTQIA+ Health Education Center. More Details...
Health Center and Supportive Housing Capital Development Partnerships Case Study: Portland, OR (2023). Resource Type: Publication. Description: The COVID-19 pandemic has reinforced the value of community health and housing collaborations aimed at improving housing stability and quality of life for vulnerable populations. Exploration of these health and housing partnerships is fueled by increased demands for affordable and supportive housing combined with the need for more effective service coordination. Partnerships that expand the community’s housing and service infrastructure—the physical space— also provide opportunities for health centers to enhance care coordination and participate in efforts to address housing as a significant driver for health outcomes. Learn more about the key steps and decisions Central City Concern and their community partners made on their path to building new health and housing collaborations in their community. More Details...
Health Center and Supportive Housing Capital Development Partnerships Case Study: Atlanta, GA (2023). Resource Type: Publication. Description: The COVID-19 pandemic has reinforced the value of community health and housing collaborations aimed at improving housing stability and quality of life for vulnerable populations. Increased demands for affordable and supportive housing combined with the need for more effective service coordination are fueling exploration of these health and housing collaborations. Read the case study to learn more about the key steps and decisions leading health centers and providers have made on their path to building new health and housing collaborations in their communities. More Details...
Getting Candid: The Importance of Trust in Youth Substance Prevention (2023). Resource Type: Archived Webinar. Description: Trust is a crucial component for effective conversations with youth surrounding substance use. Collaborative conversations with trusted adults are more important than ever given youth are reporting elevated stress, lack of belonging, and mental health concerns. Join the National Council for Mental Wellbeing for a webinar highlighting Getting Candid: The Importance of Trust in Youth Substance Use Prevention Initiative, the role of trust in conversations with youth substance use and identifying 3-4 substance-specific messages to utilize with youth. More Details...
Community Health Worker (CHW) Workforce Development: Methodologies for CHW Use in Addressing the SDOH in Vulnerable Populations (2023). Resource Type: Archived Webinar. Description: In this webinar, Dr. Kevin Lombardi from NCHPH, Jason Amirhadji from HUD and our FQHC partners at Albion Community Health Centers discussed the frameworks, methodologies and promising practices that guide efficient, effective and person-centered care using CHWs. More Details...
Community Health Worker (CHW) Workforce Development: Methodologies for CHW Use in Addressing the SDOH in Vulnerable Populations: NCHPH Webinar (2023). Resource Type: Archived Webinar. Description: Evidence increasingly emphasizes the importance of the role of Community Health Workers (CHWs) in supporting the Social Determinants of Health (SDOH) in vulnerable populations. This is particularly true for health and housing partnerships and their associated supports. More Details...
Health Center and Supportive Housing Capital Development Partnerships Case Study: Denver, CO (2023). Resource Type: Publication. Description: The COVID-19 pandemic has reinforced the value of community health and housing collaborations aimed at improving housing stability and quality of life for vulnerable populations. Exploration of these health and housing partnerships is fueled by increased demands for affordable and supportive housing combined with the need for more effective service coordination. Partnerships that expand the community’s housing and service infrastructure—the physical space— also provide opportunities for health centers to enhance care coordination and participate in efforts to address housing as a significant driver for health outcomes. Learn more about the key steps and decisions the Denver Housing Authority and Denver Health and Hospital Authority made on their path to building new health and housing co-developments in their community. More Details...
Lead Screening and Housing Partnerships: Leveraging Resources to Improve Population Health: NCHPH Webinar (2023). Resource Type: Archived Webinar. Description: Lead poisoning is a serious and debilitating condition that impacts some of the most vulnerable members of our communities. Because of this, there has been a resurgence of government and non-government interest in and support for lead screening and housing remediation initiatives that can benefit health centers, housing agencies, public health entities and their constituents. More Details...
Health Benefits and Considerations of Sports Participation and Physical Activity for Transgender and Gender Diverse People (2023). Resource Type: Archived Webinar. Description: This webinar will present the unique barriers to and benefits of physical activity and sports participation for transgender and gender diverse (TGD) persons. Presenters will discuss the legal, social, and medical barriers to engagement, including accessibility and safety. The webinar will highlight medical and mental health benefits specific to TGD persons, including with regard to osteopenia/osteoporosis, obesity, hypertension, minimization of gender dysphoria, and other mental health benefits. Participants will hear directly from a transgender athlete about their experience navigating sports participation and from a clinician on best practices for engaging TGD patients with compassionate informed support and connecting them to affirming sports-related resources. More Details...
Engaging Health Centers in the Human Rights Campaign's Healthcare Equality Index to Advance LGBTQIA+ Equity (2023). Resource Type: Archived Webinar. Description: Health centers strive to create an environment where all patients, visitors, and employees feel safe, affirmed, and respected. How do you know if your health center is truly meeting those needs? One way is to participate in the upcoming Healthcare Equality Index (HEI) survey from the Human Rights Campaign (HRC). This biennial survey evaluates and scores healthcare facilities on detailed criteria under four central pillars: Foundational Policies and Training in LGBTQIA+ Patient-Centered Care; LGBTQIA+ Patient Services and Support; Employee Benefits and Policies; and, Patient and Community Engagement. More Details...
This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.