COVID-19 Resources — Emergency Management and Operations

Work as a Social Driver of Health: How La Casa Family Health Center Identifies Farmworkers (2022). Resource Type: Podcast. Description: What happens when health center care teams know more about a patient's occupation? This data can be especially important if the patient is an essential worker, as the Health Choice Network, a health center-controlled network based in Miami, and their partners at La Casa Family Health Center in New Mexico, learned in recent years while treating a high-risk group of dairy farmworkers. This episode of NACHCO's podcast, Health Centers on the Front Lines, takes us behind the scenes at a health center and its partner network as they change the culture around disclosure of occupation among patients. More Details...

Asian American, Native Hawaiian, and Pacific Islander Survivors of Intimate Partner Violence and Human Trafficking: Health Center Preparedness Before, During, and After Emergencies (2024). Resource Type: Publication. Description: Developed in collaboration with Association of Asian Pacific Community Health Organizations (AAPCHO) and Health Partners on IPV and Exploitation, this educational brief focuses on equipping health centers (HCs) with the necessary tools and knowledge to support Asian Americans (AA) and Native Hawaiians/Pacific Islander (NH/PI) survivors of Intimate Partner Violence (IPV) and Human Trafficking (HT) during natural disasters and public health emergencies (emergencies). Structural barriers, language access, and lack of culturally responsive organizations often leave these survivors vulnerable. More Details...

A Profile of Migrant Health: 2020 Uniform Data System Analysis (2022). Resource Type: Publication. Description: This report summarizes the Uniform Data System (UDS) data about migrant and seasonal agricultural worker (MSAW) patients of Migrant Health Centers in 2020. This document reports how farmworkers utilized health care at Migrant Health Centers, trends in MSAW patient populations from 2011 to 2020, and new metrics reported with the outbreak of the pandemic. More Details...

Nursing Resiliency Online Course (2022). Resource Type: eLearning . Description: This interactive learning course, created by #FirstRespondersFirst, the Johnson & Johnson Foundation, and Osmosis.org, focuses on mental resilience and workforce well-being for nurses. More Details...

Optimizing People, Place, and Process in Planning Your Facility for Integrated Care (2022). Resource Type: Archived Webinar. Description: This webinar will provide an overview of the most important factors to consider when planning a facility that will accommodate various models of integrated care. Drawing from our publication, “Tools for Creating an Environment that Supports Integration,” released in 2020 and the recently released, “Optimizing People, Place and Process: Resources to Facilitate Integrated Care in FQHCs,” we’ll present guiding principles for creating a place in which integrated care teams can work effectively with each other and the patients they serve. More Details...

Introduction to the Planning and Financing a Capital Project to Accommodate Integrated Care Learning Collaborative (2022). Resource Type: Archived Webinar. Description: Join Capital Link for an introductory webinar to learn more about our upcoming \"Planning and Financing a Capital Project to Accommodate Integrated Care\" Learning Collaborative and to gain insight on organizational readiness, select financial and operational benchmarks, financial capacity, and how to begin planning for your capital project. Capital Link is launching a fifth year of our capital planning learning collaborative, which provides practical direction and tools for capital project planning, financing, and completing for health centers that anticipate the need for a project in the next one to five years. More Details...

6 Steps for Leading with Resiliency (2021). Resource Type: Micro-Learning . Description: This micro-learning course outlines six resilient leadership skills and how to use them, especially in times of crisis. It is designed to introduce strategies that will allow you to navigate your team through challenges and crises. More Details...

The Path Forward: Collaboration & Resources (2021). Resource Type: Archived Webinar. Description: The fourth of five webinars in the Weitzman Institute\'s Path Forward \"Moving from Screening to Solving for Social Needs\" series focusing on forging partnerships and collaboration among a wide spectrum of stakeholders to address the adverse social determinants of health with presenters Taylor Justice; Co-Founder & President, Unite Us, Sue Birch; Director, Washington State Health Care Authority, and Laura Sankey; Principal, Inspired Perspectives, and Nationally Recognized SDOH Expert. More Details...

The Path Forward Series Finale (2021). Resource Type: Archived Webinar. Description: The final webinar in the Path Forward \"Moving from Screening to Solving for Social Needs\" series wraps up by highlighting all of the webinars in the series, examining the role of community centers in addressing social determinants of health (SDOH), and ending with a call of action with presenters Margaret Flinter, PHD, APRN; Senior VP and Clinical Director, CHC, Inc., Trishan Panch, MD, MPH; Co-Founder, Wellframe, Co-Director – Applied AI for Healthcare, Harvard TH Chan School of Public Health, President Elect – Harvard TH Chan School of Public Health Alumni Association, and Yvette Highsmith-Francis, MBM; Vice President, Eastern Region, CHC, Inc. More Details...

The Path Forward on Social Determinants of Health: Environment (Heat) (2021). Resource Type: Archived Webinar. Description: The third of five webinars in the Path Forward \"Moving from Screening to Solving for Social Needs\" series focusing on the intersection of health and environment, particularly heat, with presenters Jeremy Hess; Professor, Global Health, Medicine (Emergency Medicine), Environmental & Occupational Health Sciences, Dr. Vivek Shandas; Professor, Nohad A. Toulan School or Urban Studies and Planning – Portland State University; Founder and Director – Sustaining Urban Places Research Lab, and Dr. David Hondula; Senior Sustainability Scientist, Global Institute of Sustainability and Innovation; Associate Professor, School of Geographical Sciences and Urban Planning, Arizona State University; Faculty Affiliate, Epidemiology and Data Services, Maricopa County Department of Public Health. More Details...

Health Center Operations Resource Packet: Sample Internal Guidance for Handling Unauthorized Individuals at Health Center Locations (2021). Resource Type: Publication. Description: This packet contains operational guidance developed and contributed by health centers that have recently experienced interactions with self-identified “First Amendment Auditors” and/or “Citizen Journalists”, attempting to record confrontations with center staff regarding federal funding and “public” access to a health center location. More Details...

Strategies for Increasing HIV Screening Rates at Your Health Center (2020). Resource Type: Publication. Description: This blog post outlines strategic approaches for health centers to increase their HIV screening rates, focusing on the effective use of health information technology tools. The document details several key methods including leveraging population health management tools, implementing standing orders and pre-visit planning, incorporating alerts into electronic health record systems, and using team huddles to improve screening rates. It describes how health centers can reduce alert fatigue while making better use of EHR features, emphasizing practical solutions like tailoring alerts to appropriate staff and using filtration systems. More Details...

Serving Rural Patients with Telehealth: Resources and Tips for Federally Qualified Health Centers: A HITEQ telehealth publication (2020). Resource Type: Publication. Description: With the challenges of provider shortages and lack of accessible facilities, telehealth presents an opportunity for health centers serving rural areas to expand health services, integrate primary care with subspecialty services, and improve care management. While telehealth has the potential to improve healthcare provision and access, many rural areas lack the reliable broadband connection and devices necessary for high-quality telehealth provision. More Details...

Influenza Vaccination Technical Assistance Materials for Health Centers Curated by the Flu LEAD (Linkages to End Access Disparities) Team (2020). Resource Type: Publication. Description: The following HRSA document contains technical assistance resources that may be helpful to health centers and other Health Center Program stakeholders interested in supporting clinical and community efforts to increase seasonal influenza vaccination rates. More Details...

Oral Health Value-Based Care: The Federally Qualified Health Center (FQHC) Story (2020). Resource Type: Publication. Description: NACHC collaborated with the DentaQuest Partnership for Oral Health Advancement to produce this white paper examining the role of FQHCs as facilitators of oral health value-based care. It also outlines various ways that FQHCs are positioned to respond effectively to emerging issues. More Details...

Partnership Opportunities for Health Centers, EnVision Centers, and Public Housing Agencies (2020). Resource Type: Archived Webinar. Description: Recent public health crises have highlighted the magnitude of health inequities faced by public housing residents and the need for a coordinated approach in providing health prevention and treatment, as well as the basic goods and services needed to survive, e.g., food, medicine and shelter. More Details...

MSAW/Housing Playbook and Risk Mitigation: Samples from Family Health La Clinica, Wisconsin (2020). Resource Type: Template. Description: Three documents from Family Health La Clinica, shared by the Wisconsin PCA. Resources include a Playbook, Risk Mitigation Strategy, and Housing & Workplace Best Practices. More Details...

Snapshot: FQHCs and Oral Health (2020). Resource Type: Publication. Description: An overview of the role FQHCs play in oral health, with an emphasis on how dental services and access has changed over the past five years. More Details...

Telephone and Virtual Visits: Operational Considerations (2020). Resource Type: Publication. Description: Tips and scripts for health center organizations to use in conducting telehealth visits with patients. More Details...

Telehealth Workflows (2020). Resource Type: Other. Description: Suggested diagramed workflows for any organization managing patient caseloads via telemedicine. More Details...

Personal Protective Equipment [PPE] is Only One Part of the Equation (43963). Resource Type: Other. Description: This blog post details why personal protective equipment is only one part of a larger protection strategy. More Details...

Medical Respite Care & Alternate Care Sites (2020). Resource Type: Publication. Description: This issue brief is intended to provide health centers, public health authorities, emergency response systems, and Alternate Care Site program administrators with an operational framework that will improve the quality of care at ACS programs and promote longer-term stability for vulnerable people. More Details...

Infectious Disease Toolkit for CoCs (2020). Resource Type: Publication. Description: This toolkit provides structure and specific examples for planning and responding to infectious diseases. The toolkit consists of three documents that provide information for CoC leadership, homeless service providers, and partners to utilize when planning for and responding to infectious diseases. More Details...