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2024 Coding & Documentation Webinar Series, Part 2: ICD-11 Readiness, HCC Risk Adjustment, & SDOH Coding Webinar (2024). Resource Type: Archived Webinar . Description: This webinar reviews the definitions, documentation, and coding requirements for reporting both Hierarchical Condition Categories (HCC) and Social Determinants of Health (SDOH) to support accurate coding capture for reporting on CHC claims now and in the future. More Details...
2024 Coding and Documentation Webinar Series, Part 1 (2024). Resource Type: Archived Webinar. Description: In this webinar session, we will review opportunities for Community Health Centers to improve their clinical documentation, professional coding, and medical billing, focusing on the unique CMS rules and regulations we face when reporting our valuable health services to various insurance entities. More Details...
NTTAP Webinar Series - June 8, 2023: Re-engaging Patients in Dental Care (2023). Resource Type: Archived Webinar. Description: The COVID-19 pandemic has created several challenges for our country’s health care infrastructure, and the community health center workforce is no exception. Join us as we describe strategies to get patients back into dental care. Along with these strategies, participants will learn how to recognize challenges in dental practices, as well as how to engage the interdisciplinary care team through role redesign and integration to increase access to comprehensive care. More Details...
Eyes on Access: Billing for Vision Services (2023). Resource Type: Archived Webinar. Description: This is a continuation of the 2022 vision services webinar series. With a deep dive into billing for vision services, this webinar series addresses how health centers can align their billing procedures for vision services with their existing service lines. More Details...
Health IT and Cybersecurity Positions and Salaries: Descriptions and Ranges (2023). Resource Type: Field-Generated Publication. * Description: Below is a list of job descriptions that can be used to help describe various health information technology, as well as cybersecurity, employment options. A variety of health information and technology positions are represented. This information is intended to assist health centers in understanding the many different domains of the profession as well as possible job descriptions that could be useful when drafting duties or during recruitment. This information was compiled in early 2022. More Details...
Telehealth Billing (2023). Resource Type: Publication. Description: This document describes telehealth billing practices, focusing on correct place of service and modifiers for commercial payers. More Details...
NNOHA Operations Manual: Chapter 3, Financials (2022). Resource Type: Publication. Description: NNOHA's Operations Manuals provides guidance on key topic areas to support health centers run successful dental programs. This chapter on Financials provides an overview of health center financial structures for oral health programs. More Details...
Mobile Health Care Learning Series: Safety and Security - Addressing External Risk Factors, Safety and Security – Addressing Internal Risk Factors, Models for Mobile Health Billing (2022). Resource Type: Archived Webinar. Description: Mobile health care providers understand the value of meeting patients in their own environment on their own terms. However, this adaptability and flexibility must be supported by policies and procedures that ensure the safety and security of patients and staff in a trauma informed manner. Join us as we explore the mobile health safety and security concerns raised by our community partners and the strategies created to address these concerns and support the physical and mental health needs of patients and staff. More Details...
Telehealth Office Hours: Telehealth Reimbursement (2022). Resource Type: Archived Webinar. Description: NACHC Telehealth Office Hours targets health center, PCA, and HCCN staff who have questions or want to share information about telehealth related policy and operational activities. In addition to updates and Q&A, each session will focus on a specific topic of concern. More Details...
Addressing COVID-19’s Impact on Health Centers’ Finance and Operations and Response Planning for Future COVID-19 Outbreaks and Other Emergencies (2022). Resource Type: Archived Webinar. Description: This learning collaborative guides participants through the challenges and solutions for addressing the financial and operational impacts of COVID-19 on health centers serving residents of public housing and other underserved communities, with an emphasis on applied response planning for future emergencies. More Details...
Rebuilding Systems: Adapting Housing Assessments to Prioritize Health, Equity, and Belonging (2022). Resource Type: Publication. Description: This document is designed to provide a framework communities can use to create equity within their CE process. There is no one tool that can accommodate the unique resources of all communities but applying this guidance will help achieve equity in the process. More Details...
Finance Office Hours: No Surprises Act: Developing Your Good Faith Estimate (2022). Resource Type: Archived Webinar. Description: Starting January 1, 2022, The No Surprises Act requires all health care providers and facilities to provide uninsured and self-pay patients with a “good faith estimate” of expected charges before a patient receives services. This webinar reviews the regulatory requirements under the No Surprises Act and best practices for implementing the good faith estimate into your health center’s workflow. More Details...
Coding for Pesticide-Related Illness: A Toolkit for Coding for Pesticide-Related Illness: Toxic Effects of Pesticide, Signs and Symptoms of Effects of Pesticides (Acute Effects) (2022). Resource Type: Toolkit. Description: This guide details the ICD-10-CM codes for the toxic effects and the signs and symptoms for pesticide-related illnesses. This information is pulled from the ICD-10-CM Official Guidelines for Coding and Reporting (and other resources). Please refer to the guidelines for additional information. This guide is for educational purposes only and does not constitute medical, healthcare or billing advice. Healthcare providers and billing/coding professionals are advised to seek confirmatory information. This is not an exhaustive list nor does it imply etiology. www.pesticideresources.org/med More Details...
Billing, Coding, Documentation & Quality Series, Part II: Treating Substance/Opioid Use Disorders via Medication-Assisted Treatment (MAT) in Community Health (2022). Resource Type: Archived Webinar. Description: This webinar from 1/27/22 outlines the steps needed to effectively document, code, and bill for services including screening for SUD/OUD and providing care during the induction, stabilization, and maintenance phases of MAT. Individual state Medicaid issues are too numerous and will not be specifically referred to on a state-by-state basis. More Details...
Billing, Coding, Documentation & Quality Series, Part I: Top 10 Documentation and Revenue Tips in Community Health (2022). Resource Type: Archived webinar. Description: This session from 1/20/22 provides a review of opportunities for Community Health Centers to improve clinical documentation, professional coding, and medical billing with a focus on the unique CMS rules and regulations for reporting health services to various insurance entities. Significant attention will be paid to how staff can work together to balance clinical and business goals. Webinar content is presented from the perspective of a CMS-approved federally qualified Health Center with a focus on details found within CMS Claims/Benefits Manuals Chapters 9 and 13. More Details...
Health Information Technology (HIT) Resource Guide for Health Center Dental Programs (2022). Resource Type: Publication. Description: NNOHA is pleased to introduce its Health Information Technology Resource Guide for Community Health Center Dental Programs. The Guide provides technical assistance on several IT topics including a process for selecting management software and an electronic dental record for your community health center. Other topics include information on teledentistry, electronic prescribing, information security, integrating the dental system with the medical system, and much more. Links are available within the Guide to a new HIT Workbook which provides templates for creating forms CHCs can use in their information system search process. More Details...
Finance Office Hours: Facilitated Discussion On the No Surprise Billing Act (2021). Resource Type: Archived Webinar. Description: On October 7, 2021, the Departments of Treasury, Labor, and Health and Human Services (HHS) and the Office of Personnel Management (OPM) published in the Federal Register proposed Requirements Related to Surprise Billing, Part II (86 Federal Register (FR) 55980). On December 17, 2021 NACHC hosted a facilitated discussion going over the main areas of the “No Surprise Billing Act” and the Good Faith Estimate provision challenges. This webinar provides insight on this regulation that will go into effect in January 2022. More Details...
Social Risk Coding and Documentation Module (2021). Resource Type: Archived Webinar. Description: Join Rishi Manchanda, MD, MPH, President and CEO at HealthBegins, and Sarah DeSilvey DNP, FNP-C, Director of Clinical Informatics at The Gravity Project as they discuss the importance of social risk coding and documentation. Learn about the new Evaluation and Management (E/M) coding guidelines, how to identify and code for social risk and health equity using the new guidelines, and opportunities for social risk coding to improve the care of your patients and increase access to revenue. More Details...
Measuring Telehealth Success: You Can't Achieve it if You Can't Measure It: HITEQ Highlights Webinar (2021). Resource Type: Archived Webinar. Description: More than a year into the Covid-19 pandemic, it is now obvious that telehealth — in the form of a hybrid care delivery model that blends virtual and in-person care — is not a fad, but a healthcare delivery option that is here to stay. Healthcare leaders are seeking to optimize their organization\'s telehealth services for high performance and long-term sustainability. The problem is that most leaders neither know how well (or how bad) their telehealth services are performing, nor what true success can or should look like. Telehealth, when designed and implemented correctly, will engage patients to achieve positive outcomes, delight physicians, and contribute to organizational strategic objectives, including sustainable financial success. In this presentation, Christian Milaster of Ingenium Digital Health Advisors leads viewers through a series of pragmatic concepts on how to set an organization’s telehealth success targets, what and how to measure telehealth performance, the Physician Bill of Telehealth Rights, and how to leverage telehealth to achieve strategic success. This presentation is the second session of a two-part series. The first session focused on a telehealth maturity model and is available here. More Details...
Billing, Coding, Documentation & Quality Series, Part II: Treating Substance/Opioid Use Disorders via Medication-Assisted Treatment (MAT) in Community Health (2021). Resource Type: Archived Webinar. Description: By providing CMS-covered Medication Assisted Treatment (MAT) services in the treatment of Substance/Opioid Use Disorders (SUD and OUD) your community health center’s clinical providers may be eligible for a more full range of loan repayment programs while providing desperately needed services to patients who need help with the medical and behavioral health issue related to this other public health emergency. More Details...
This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.