Quick Finds: Finance

Pharmacy Office Hour: Increasing your In-House Capture Rate Part II (2022). Resource Type: Archived Webinar. Description: The March office hours revisits the topic of “Increasing your in-house capture rate”. One of the presenters from the December session shares more of his process for increasing prescription capture. We also discuss Med Sync as a service that could increase patient compliance and satisfaction while improving pharmacy workflow. More Details...

Designing Your Facility: Preparing Your Team for Space Planning Success - Webinar (2022). Resource Type: Archived Webinar. Description: Based on our new publication, “Designing Your Facility: Preparing Your Team for Space Planning Success,” this webinar will walk health center leadership through the process of defining, preparing, and equipping internal planning teams to work effectively with design teams in defining a flexible, efficient facility that reflects your health center’s unique goals and priorities. More Details...

NNOHA Community Health Center Workforce Survey: Analysis of 2021 Results (2022). Resource Type: Publication. Description: This publication summarizes the findings of the NNOHA 2021 Workforce Survey. The purpose of the survey was to provide information and analysis on dental team member salaries, satisfaction, and recruitment and retention strategies in health centers throughout the country. More Details...

Optimizing People, Place, and Process in Planning Your Facility for Integrated Care (2022). Resource Type: Archived Webinar. Description: This webinar will provide an overview of the most important factors to consider when planning a facility that will accommodate various models of integrated care. Drawing from our publication, “Tools for Creating an Environment that Supports Integration,” released in 2020 and the recently released, “Optimizing People, Place and Process: Resources to Facilitate Integrated Care in FQHCs,” we’ll present guiding principles for creating a place in which integrated care teams can work effectively with each other and the patients they serve. More Details...

Billing, Coding, Documentation & Quality Series, Part II: Treating Substance/Opioid Use Disorders via Medication-Assisted Treatment (MAT) in Community Health (2022). Resource Type: Archived Webinar. Description: This webinar from 1/27/22 outlines the steps needed to effectively document, code, and bill for services including screening for SUD/OUD and providing care during the induction, stabilization, and maintenance phases of MAT. Individual state Medicaid issues are too numerous and will not be specifically referred to on a state-by-state basis. More Details...

Billing, Coding, Documentation & Quality Series, Part I: Top 10 Documentation and Revenue Tips in Community Health (2022). Resource Type: Archived webinar. Description: This session from 1/20/22 provides a review of opportunities for Community Health Centers to improve clinical documentation, professional coding, and medical billing with a focus on the unique CMS rules and regulations for reporting health services to various insurance entities. Significant attention will be paid to how staff can work together to balance clinical and business goals. Webinar content is presented from the perspective of a CMS-approved federally qualified Health Center with a focus on details found within CMS Claims/Benefits Manuals Chapters 9 and 13. More Details...

Statewide Medicaid Benefit for Medical Respite Care: Issues Informing Benefit Design and Implementation (2022). Resource Type: Publication. Description: The Centers for Medicare and Medicaid Services (CMS) have encouraged states to consider how to address social determinants of health in their Medicaid plans. Washington State Health Care Authority recognizes the benefits of a statewide MRC service, and is proposing it as part of Washington State’s Medicaid Transformation Project Section 1115 Demonstration Renewal Request as a health-related service for Apple Health enrollees in both managed care and FFS delivery systems. More Details...

Expanding Options for Health Care Within Homelessness Services: CoC Partnerships with Medical Respite Care Programs (2022). Resource Type: Publication. Description: A brief to improve health care quality and outcomes for people experiencing homelessness during the COVID-19 response by strengthening partnerships between homelessness assistance systems and medical respite care (MRC) providers. This brief features the views of both Continuums of Care (CoCs) and MRC staff about how to best integrate operations at the systemic level, as well as featuring a community spotlight on the CoC-MRC partnership in Yakima, Washington. More Details...

Finance Office Hours: Facilitated Discussion On the No Surprise Billing Act (2021). Resource Type: Archived Webinar. Description: On October 7, 2021, the Departments of Treasury, Labor, and Health and Human Services (HHS) and the Office of Personnel Management (OPM) published in the Federal Register proposed Requirements Related to Surprise Billing, Part II (86 Federal Register (FR) 55980). On December 17, 2021 NACHC hosted a facilitated discussion going over the main areas of the “No Surprise Billing Act” and the Good Faith Estimate provision challenges. This webinar provides insight on this regulation that will go into effect in January 2022. More Details...

HRSA’s Loan Guarantee Program: An Overview (2021). Resource Type: Archived Webinar. Description: This webinar session will provide an overview of the Health Resources and Services Administration\'s (HRSA’s) Health Center Facility Loan Guarantee Program (LGP). Participants will be provided with an overview of the program and the application process and will highlight recent health center projects that have benefitted from the guarantee. You will also learn about Capital Link’s upcoming LGP Learning Collaborative. More Details...

Identifying Outcomes for Medical Respite/ Recuperative Care Programs (2021). Resource Type: Publication. Description: This document is intended to help programs identify specific outcomes and variables that they can feasibly track within their program. More Details...

Filling the HCH Gap: Case Studies of Non-HCH Health Centers Serving People Experiencing Homelessness (2021). Resource Type: Publication. Description: This publication highlights five health centers that do not have Health Care for the Homeless (HCH) designation but provide excellent services to people experiencing homelessness regardless. More Details...

Building Value and Return on Investment in Housing and Health Partnerships Learning Collaborative (2021). Resource Type: Archived Webinar. Description: This learning collaborative from NCHPH and National Nurse-Led Care Consortium (NNCC) will guide health center staff through practical steps to help build value and return on investment in their current health center and housing authority partnerships. More Details...

COVID-19 Financial and Operational Recovery Resources (2021). Resource Type: Archived Webinar. Description: These webinar sessions, including: Leveraging ARP Funding - Capital Planning and Supplemental Financing Options - Oct. 27, 2021; Surviving COVID: Charting a Post-Pandemic Path for California\'s Community Health Centers - Aug. 11, 2021; and The Quest to Build Financially and Operationally Resilient Health Centers: Lessons Learned from the Pandemic - May 11, 2021, provide insight for health centers looking for financial and operational recovery resources in response to COVID-19. More Details...

Using American Rescue Plan Act (ARPA) Funds to Build Health Center Value Based Payment (VBP) Capability (2021). Resource Type: Publication. Description: This document provides guidance on ways that FQHCs can utilize American Rescue Plan Act funds to develop and expand their VBP capabilities. Areas of focus for short-term investments include improving data and IT, integrating services, and improving access and health equity. More Details...

Understanding and Applying SDOH Screening Data to Address Barriers to Health: Webinar (2021). Resource Type: Archived Webinar. Description: Health centers provide high-quality primary and preventive care to diverse populations in special and vulnerable populations in underserved communities. Health centers also provide a host of enabling services – non-clinical services that aim to increase access to health care and improve population health outcomes. The ability to track and evaluate these services is an important tool for health centers to demonstrate their value in addressing patients’ social determinants of health; of equal importance is the ability to make this data actionable in order to address patients’ barriers to access. More Details...

HRSA C8E Capital Funding Opportunity Webinar Series (2021). Resource Type: Archived Webinar. Description: Capital Link recently hosted a series of capital funding webinars to assist FQHCs interested in applying for HRSA\'s American Rescue Plan C8E Funding. Although the deadline for this one-time funding opportunity has passed, our webinars provide many useful insights into the planning processes. More Details...

Approaches to Financing Medical Respite/Recuperative Care Programs (2021). Resource Type: Publication. Description: Also known as recuperative care, medical respite care is short-term care for individuals experiencing homelessness who are too frail to recover from illness or injury on the streets or in shelters but not sick enough to remain in the hospital. This white paper describes trends and opportunities for funding medical respite programs and services and offers methods to expand and scale programs through innovative financing mechanisms and increased flexibility in payment policy. The paper outlines various approaches to finance medical respite programs, offering providers, state and federal Medicaid leadership, policymakers, and managed care organizations (MCOs) specific partnership options to ensure continuity and quality of care for patients with long-term health and housing needs. More Details...

Capital Project Financing Sources for Rural Health Centers - June 24, 2021 (2021). Resource Type: Archived Webinar. Description: This session, specifically designed for rural health centers looking to learn more about the various avenues of financing available for capital projects, including USDA, New Markets Tax Credits, and the HRSA Loan Guarantee Program, will highlight a recent case study of a rural health center that has successfully completed a capital development project to provide insight into the facility expansion process. More Details...

Project Highlight: Lifespan Health (2021). Resource Type: Publication. Description: This summary describes the capital expansion and consolidation efforts of Hardin County Regional Health Center, dba Lifespan Health, highlighting the planning, financing, and community impact of an estimated $7.9 million health center capital project. The health center\'s new facility is aimed to expand essential care services to the communities it serves in rural Tennessee, where nearly half the population lives well below the federal poverty level. More Details...

Performance Benchmarking Toolkit for Rural Health Centers (2021). Resource Type: Publication. Description: This toolkit provides guidance in applying data analysis tools to help rural health centers more effectively track performance, understand key drivers, and incorporate operational insights for financial sustainability. This resource was supported by the Health Resources and Services Administration. (Released 2021) More Details...

Project Highlight: Neighborhood Health Centers of the Lehigh Valley (2021). Resource Type: Publication. Description: This summary describes Neighborhood Health Centers of the Lehigh Valley\'s capital expansion plans in Allentown and Bethlehem, PA, highlighting the planning, financing, and community impacts of two health center capital projects, totaling $4 million combined. More Details...

Chief Financial Officer (CFO) Competencies and Professional Development Tool (2021). Resource Type: Publication. Description: This document outlines 11 domains, related tasks, and behavioral examples for Core Competencies for the Health Center CFO. These domains and related tasks and examples were identified and vetted through a National Advisory Panel made up of key staff who would have interaction with the CEO position in various settings. More Details...

Social Determinants of Health Screening Tools for Public Housing Residents (2021). Resource Type: Archived Webinar. Description: In this learning collaborative, NCHPH guided participants through the practical aspects of identifying and implementing an SDOH screening process at their health center. More Details...

Look-Alike Webinar: Building Your Grants Management Structure (2021). Resource Type: Archived Webinar. Description: This webinar provides a deep-dive for Look-Alike Health Centers on how to thoughtfully build, administer and sustain a successful grants management program and infrastructure. More Details...

Project Highlight: Communihealth Services (2021). Resource Type: Publication. Description: This summary describes the capital expansion efforts of Morehouse Community Medical Centers, Inc. d/b/a CommuniHealth Services in Bastrop, LA, highlighting the planning, financing, and community impact of an estimated $14.1 million health center capital project. By consolidating three of its stand-alone sites, this project will expand medical, dental, and behavioral health services within a single site designed to facilitate CommuniHealth\'s multidisciplinary, team-based model of care. More Details...

Financial Impact of COVID-19 on California Federally Qualified Health Centers - Infographic (2021). Resource Type: Other. Description: Created with support from the California Health Care Foundation, this infographic highlights California FQHCs’ net projected losses from April through December 2020, after taking into account critical federal support made available through December 2020. More Details...

Financial Impact of COVID-19 on Rural Federally Qualified Health Centers (2021). Resource Type: Other. Description: The Financial Impact of COVID-19 on Rural Federally Qualified Health Centers report highlights the net projected losses of Rural FQHCs from April 2020 through June 2021, after taking into account critical federal support made available through December 2020. (Released in 2021) More Details...

FQHC Roles and Opportunities Related to Rural Hospital Financial Distress and Closure (2021). Resource Type: Publication. Description: This publication, prepared with support from the Health Resources and Services Administration, provides a high-level examination of the lived experiences of Federally Qualified Health Centers (FQHCs) that serve rural communities, particularly in the context of rural hospital financial distress and closure. (Released in 2021) More Details...

Key Considerations in Planning Your Facility for Integrated, Comprehensive Care (2021). Resource Type: Archived Webinar. Description: This webinar provides an overview of the most important factors to consider when planning a facility that will accommodate various types of integrated care. More Details...

Introduction to the Planning and Financing a Capital Project to Accommodate Integrated Care Learning Collaborative (2021). Resource Type: Archived Webinar. Description: Join Capital Link for an introductory webinar to learn more about our upcoming Planning and Financing a Capital Project to Accommodate Integrated Care Learning Collaborative and to gain insight on organizational readiness, select financial and operational benchmarks, financial capacity, and how to begin planning for your capital project. More Details...

National Financial Impact of COVID-19 on FQHCs Report: National Estimate from April 2020 - June 2021 (2021). Resource Type: Other. Description: Capital Link\'s new report provides a national picture of health center revenue loss, COVID-19-related expenses, the influx of relief funds through December 31, 2020, and the estimated gap in needed funds, based on the 15-month period from April 2020 through June 2021. More Details...

Communicating Health Center Impact Amid a Global Pandemic (2021). Resource Type: Archived Webinar. Description: Join us for a webinar to learn how these valuable reports can help tell your health center’s story to potential funders and help you advocate for federal, state and local health center support. More Details...

Guía Educativa del Centro de Salud (2021). Resource Type: Publication. Description: Hay cinco áreas claves para abordar: Visión y Misión; Directiva; Administración y Operaciones; Finanzas; Legal.Cada área tiene su propio Capítulo en la Guía y es una pieza independiente. La Guía está diseñada paraser utilizada por parte o en su totalidad, para satisfacer las necesidades de las partes interesadas. Otrosrecursos relacionados con la información proporcionada en la Guía se encuentran a través de enlaces en el texto de la Guía. More Details...

Webinar: Planning a Capital Project to Facilitate Integrated Care: A First Steps Overview (2020). Resource Type: Archived Webinar. Description: Join us to learn the essential steps for preparing your project for success, including principles for planning facilities that support team-based, integrated care and techniques for completing internal and external assessments that will ensure your project aligns with your patient, staff, and community needs. More Details...

Planning a Capital Project to Facilitate Integrated Care: A First Steps Overview (2020). Resource Type: Archived Webinar. Description: Join us to learn the essential steps for preparing your project for success, including principles for planning facilities that support team-based, integrated care and techniques for completing internal and external assessments that will ensure your project aligns with your patient, staff, and community needs. Participants will be equipped to begin a planning process that will build a strong foundation for their capital project. More Details...

Creating a Safer Environment for Patients and Staff: Architectural Design and Engineering Solutions – Part Two (2020). Resource Type: Archived Webinar. Description: Part Two of this series focuses on engineering solutions as we explore best practices in building systems design and management as well as facility maintenance. Strategies for addressing challenges in HVAC and air flow, room/space capacity and equipment selection (air scrubbers, filtration, UV lights, HEPA filters) as well as key factors in disinfection including the role of negative pressure and temperature setting will be presented by senior engineers. More Details...

Mergers and Acquisitions: A Practical Guide for Community Health Centers (2020). Resource Type: Publication. Description: Many health centers are exploring acquisitions and mergers as a means to ensure sustainability, expand services, and maintain patient access to basic health care services. This detailed guide, published by the California Health Care Foundation, is designed to help you navigate the process to consummate an effective merger or expansion so you and your new partner can get back to the essential job of providing high-quality health care and enhanced access to the communities you serve. More Details...

HRSA Health Center Facility Loan Guarantee Program Toolkit: Application Tips ​​​​​​and Tools for Health Centers (2020). Resource Type: Toolkit. Description: Developed with support from HRSA, the Health Center Facility Loan Guarantee Program Toolkit provides health centers with a detailed outline for preparing a capital project, collecting the materials needed to submit a LGP application, and tips to help navigate the application process efficiently. (Released in 2020.) More Details...

Creating a Safer Environment for Patients and Staff: Architectural Design and Engineering Solutions – Part One (2020). Resource Type: Archived Webinar. Description: Part One of this series focuses on architectural design as we explore opportunities for the re-organization and utilization of space to incorporate lessons learned during the COVID-19 pandemic; preparing us to respond to new challenges with solutions for indoor/outdoor entry zones, team work spaces and patient engagement/exam spaces. More Details...

What Health Centers Need to Know about CARES Act Funding:: An Interactive Online Guide to Inform Health Providers on Housing Resources under COVID 19 (2020). Resource Type: E-Learning. Description: The Coronavirus Aid, Relief, and Economic Security Act (CARES Act) passed on March 27, 2020 provides for over $2 trillion dollars in stimulus funding to combat the economic downturn due to the coronavirus pandemic. Information provided in this guide on the CARES Act will focus on resources directed to State, local governments, and community organizations to address the needs of people facing homelessness and at-risk of homelessness. More Details...

Telehealth for Supportive Housing Providers - CSH Three Part Telehealth Series: Guidance for Providers looking to adapt and are considering Billing for themselves (2020). Resource Type: Publication. Description: In the COVID19 environment technology can be used as a complement to face-to-face services, and also as a service on its own. Technology options can be especially useful for people with depression or suffering from distress, and when there are difficulties in physically meeting with tenants. More Details...

Creating a Compensation Package for Retention (2020). Resource Type: E-Learning. Description: In this course you will learn how to create a robust compensation package to use as a retention tool in your health center. We'll highlight the key concepts of compensation and benefits, the importance of developing an effective communication plan to promote your compensation package, the role Board of Directors play in your health center’s compensation plan, and tools and resources you can use to assess and strengthen your compensation programs. More Details...

Financial and Workforce Characteristics of High-Performing Health Centers (2020). Resource Type: Publication. Description: This infographic illustrates key findings from the STAR² Center and Capital Link’s study, which examines the financial and workforce characteristics of high-performing health centers across the country. More Details...

Developing a Business Plan and Financial Forecast for a Health Center Capital Project (2020). Resource Type: Archived Webinar. Description: This webinar is designed to assist health centers planning new or expanded facilities in developing a detailed business plan for their capital project. More Details...

Project Highlight: Hill Country Health and Wellness Community Clinic (2020). Resource Type: Publication. Description: This summary describes the Hill Country Health and Wellness Community Clinic (Hill Country) expansion efforts in Redding, CA, highlighting the planning, financing, and community impact of an estimated $24 million health center capital project More Details...

Project Highlight: Care Resource Community Health Centers (2020). Resource Type: Publication. Description: This summary describes Care Resource Community Health Center\'s capital expansion efforts in Miami, FL, highlighting the planning, financing, and community impact of an estimated $34 million health center capital project. More Details...

Claims Reimbursement for Testing and Treatment of Uninsured – COVID-19 (English/Spanish) (2020). Resource Type: Publication. Description: This document, authored by FTLF, provides an overview of the Department of Health and Human Services (HHS) Claims Reimbursement for Testing and Treatment to Health Care Providers and Facilities Serving the Uninsured Program. The analysis summarizes key terms and conditions of the Program as applicable for Health Centers. This specific COVID-19 related program is funded through the Provider Relief Fund, authorized in the Coronavirus Aid, Relief and Economic Security (CARES) Act. More Details...

Utilizing Cost Data to Drive Programmatic Change (2020). Resource Type: Archived Webinar. Description: As the final webinar of this four-part series, we will review the key take-aways from the first three sessions and apply these concepts to several scenarios in which health centers are seeking to understand their costs in an evolving reimbursement environment.  More Details...

Cost Allocation Methodology for Value-Based Payment Systems (2020). Resource Type: Archived Webinar. Description: To assist health center finance and accounting staff in preparing for the transition from fee-for-service to value-based care, The Delta Center for a Thriving Safety Net is hosting a webinar training series, Understanding Your Costs in an Evolving Payment Environment, facilitated by Capital Link. During our third session, we will begin to put those systems to the test as we explore how your costing challenges could change under a Value-Based Payment reimbursement methodology. More Details...