Resource Details

Crisis Intervention and De-escalation in Primary Care Learning Collaborative

Session 2: Implementing Evidence-Based De-escalation and Crisis Intervention Techniques in Health Care Settings

Year Developed: 2024

Resource Type: Archived Webinar.

Primary Audience: Clinicians Enabling Staff
Secondary Audience: C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.) PCAs

Language(s): English

Developed by: Renaye James Healthcare Advisors (RJHA) (See other resources developed by this organization).

Resource Summary: This Learning Collaborative will provide four learning sessions to help healthcare workers identify, de-escalate, and intervene in crisis behaviors in the healthcare setting. These four sessions will use evidence-based practice interventions that promote safety for patients and staff by emphasizing preventive measures and least-restrictive/non-physical interventions to reduce the risk of unsafe crisis behaviors. Each session of the Learning Collaborative will provide an opportunity for the participants to plan de-escalation and crisis interventions that promote patient and staff safety in their health centers. This Learning Collaborative aligns with the Health Center Performance Improvement domain of Quality, Patient Care, and Safety as it addresses approaches to reduce behaviors that may harm patients.

Resource Details: This session focuses on the application of evidence-based techniques to effectively manage and de-escalate crises. Participants will gain practical skills in handling aggressive behaviors and utilizing incident reporting tools to enhance crisis prevention efforts. Upon completion of the training, participants will be able to: implement evidence-based crisis intervention techniques to safely manage and de-escalate a crisis; utilize evidence-based methods to respond to aggressive

Resource Topic: Clinical Issues

Resource Subtopic: Behavioral Health, Substance Use Disorders.

Keywords: Care Coordination, Education of - Staff (e.g., Competency-Based), Health Risk and Behavior, Injury and Violence Prevention, Mental Health, Policies and Procedures, Prevention, Risk Management, Team-Based Care.