Resource Details

Improving Patient Safety in Health Centers Using Technology-Driven PDSA Methods Learning Collaborative

Session 4: Office Hours

Year Developed: 2024

Resource Type: Archived Webinar.

Primary Audience: C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.) Clinicians Enabling Staff PCAs
Secondary Audience: Administrative Staff Outreach Staff

Language(s): English

Developed by: Renaye James Healthcare Advisors (RJHA) (See other resources developed by this organization).

Resource Summary: I this Learning Collaborative, speakers will provide examples of ensuring Plan-Do-Study-Act (PDSA) cycles have staff accountable and responsible for the PDSAs. Also, the session speakers will explain how teams can use technology to capture patient safety data for PDSAs. The participants will share their progress, challenges, and best practices during the learning collaborative sessions.

Resource Details: This is the last session of a four-part series where speakers will discuss improving patient safety in health centers using technology-driven Plan-Do-Study-Act methods. This session is devoted to answering questions participants may have as they move through the Plan-Do-Study-Act process of performance improvement. Participants will review how to assist in successful performance improvement activities and recognizing the need for and embrace continuous quality improvement; provide data that assists in prioritizing Quality Assurance (QA)/Performance Improvement (PI) activities; and provide data related to HRSA’s 7 Domains of Health Center excellence.

Resource Topic: Operations, Quality

Resource Subtopic: Compliance, Patient Safety, Quality Improvement.

Keywords: Care Coordination, Education of - Staff (e.g., Competency-Based), Health Care Facilities, Health Risk and Behavior, Health Systems, Incentive Programs, Performance Improvement, Policies and Procedures, Prevention, Quality Measures, Risk Management, Strategic Planning, Team-Based Care.