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Issue Brief: Structuring Patient Incentive Programs to Minimize Risk under Federal Laws

Year Developed: 2024

Resource Type: Issue Brief.

Primary Audience: C-Suite (CEOs, CFOs, CIOs, CMOs, COOs, etc.); Clinicians; Outreach and Enrollment; Administrative Staff; PCAs

Language(s): English

Developed by: National Association of Community Health Centers (See other resources developed by this organization).

Resource Summary: The purpose of this Issue Brief is to describe federal laws implicated by patient incentive programs and to identify potential ways that health centers can structure patient incentive programs to reduce the risk of violating those laws.

Resource Details: Patient incentives are broadly recognized as important tools to promote healthy behaviors, increase visits for primary and preventive services, and encourage participation in research studies. Despite these benefits, certain federal laws have long posed a challenge to health centers seeking to implement patient incentive programs.

Resource Topic: Operations

Resource Subtopic: Administrative Policies, Programs and Services.

Keywords: Incentive Programs, Legal Issues.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.