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Patient-Centered Telehealth for LGBTQIA+ Communities

Year Developed: 2024

Resource Type: Publication.

Primary Audience: Clinicians
Secondary Audience: Administrative Staff Enabling Staff Outreach Staff PCAs

Language(s): English

Developed by: National LGBTQIA+ Health Education Center at The Fenway Institute (See other resources developed by this organization).

Resource Summary: The purpose of this publication is to educate health center staff on how to reduce barriers to LGBTQIA+ patient care by improving telehealth programming.

Resource Details: This publication is designed to support health centers in using telehealth programs to increase access to patient care and services for LGBTQIA+ people. Telehealth, in which technology is used to provide health care services at a distance, has become an essential approach to providing patient care and services for underserved communities, including LGBTQIA+ people. Telehealth eliminates geographic restrictions, which increases access to providers who can provide culturally affirming and knowledgeable health care for LGBTQIA+ people. Although telehealth has the potential to improve health outcomes for LGBTQIA+ patients, considerations need to be made to ensure equitable access.

Resource Topic: Clinical Issues, Operations, Quality, Telehealth

Resource Subtopic: Access and Equity, Clinical Delivery, Telehealth Patient Engagement.

Keywords: Access to Care, Care Coordination, Communication, Transparency, and Outreach, LGBTQIA+, Patient Portals.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.