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Enhancing Language Access: Assessing Health Center Staff Competency

Year Developed: 2023

Resource Type: Archived Webinar.

Primary Audience: Clinicians Outreach Staff
Secondary Audience: Administrative Staff Enabling Staff

Language(s): English

Developed by: National Center for Farmworker Health (See other resources developed by this organization).

Resource Summary: The National Center for Farmworker Health (NCFH) will address the critical need for health centers to properly assess the language competency and qualifications of their staff, as well as highlight the significance of having adequate bilingual staff, to address language barriers for diverse patient populations. By the end of this webinar, health center staff will recognize the importance of minimizing language barriers in healthcare and access tools to assess language competency, including NCFH’s new tool, Assessing Bilingual Staff Competency Tool, to improve overall care and patient health outcomes.

Resource Details: Webinar presented by Megan Martinez, Health Initiatives Program Coordinator for NCFH

Resource Topic: , Special and Vulnerable Populations

Resource Subtopic: , Social Determinants of Health (SDOH).

Keywords: Agricultural Workers, Communication, Transparency, and Outreach, Culturally and Linguistically Appropriate Services (CLAS), Hispanic Americans/Latinos, Latinas, Limited English Proficiency (LEP), Patient Demographics.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.