Designing Space for Hybrid Care Models
Year Developed: 2023
Resource Type: Publication.Primary Audience: Administrative Staff Board of Directors C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.) Clinicians Enabling Staff PCAs
Language(s): English
Developed by: Capital Link (See other resources developed by this organization).
Resource Summary: For health centers planning a capital project, this publication, developed with support from HRSA, provides insight into designing facilities to accommodate both in-person and virtual care efficiently and strategically, considering staff and patient needs and preferences.
Resource Details: As health centers navigate a post-COVID-19 healthcare landscape, effectively balancing virtual care (telehealth) and in-person visits continues to be a concern among staff and patients. The unprecedented introduction of telehealth visits due to the pandemic has irrevocably changed how health centers deliver care. For health centers planning a capital project, this publication, developed with support from HRSA, provides insight into designing facilities to accommodate both in-person and virtual care efficiently and strategically, considering staff and patient needs and preferences.
Resource Topic: Emerging Issues, Telehealth, Clinical Issues
Resource Subtopic: Clinical Delivery, Implementation and Operations, Telehealth Patient Engagement, COVID-19.
Keywords: Appointments, Implementation Tools, Integrated Care, Patient Demographics, Patient Portals, Patient Satisfaction, Strategic Planning, Team-Based Care.This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.