Resource Details

Interoperability Readiness Scorecard

HITEQ Center, July 2023

Year Developed: 2023

Resource Type: Template.

Primary Audience: Administrative Staff Clinicians PCAs
Secondary Audience: Board of Directors C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.) Enabling Staff Outreach Staff

Language(s): English

Developed by: HITEQ (See other resources developed by this organization).

Resource Summary: Many health centers struggle to reap the benefits of technological advancement and investments in health information technology (health IT), while others embrace them and reap rewards. Interoperability is one such example; requiring health centers assess systems, relationships, and implementation. There are keys to successful interoperability implementation for which health centers must develop processes, stand up infrastructure (within the system, internally and externally, and organization), and then take action. Process refers to structured processes, policies, and procedures within the health center. Infrastructure refers to structural capacity and ability within the health center’s technology and staffing structure. Action refers to full implementation to the point of active and ongoing use and engagement. This scorecard encourages health centers to consider their processes, infrastructure, and action in a number of key areas. Each area key to interoperability are to be self-graded on a scale of 1 through 5, where 1 is poorly or not yet developed and 5 is well developed. Health centers can also use this to guide discussions and monitor progress over time. evaluate once steps have been completed.

Resource Details: Many health centers struggle to reap the benefits of technological advancement and investments in health information technology (health IT), while others embrace them and reap rewards. Interoperability is one such example; requiring health centers assess systems, relationships, and implementation. There are keys to successful interoperability implementation for which health centers must develop processes, stand up infrastructure (within the system, internally and externally, and organization), and then take action. Process refers to structured processes, policies, and procedures within the health center. Infrastructure refers to structural capacity and ability within the health center’s technology and staffing structure. Action refers to full implementation to the point of active and ongoing use and engagement. This scorecard encourages health centers to consider their processes, infrastructure, and action in a number of key areas. Each area key to interoperability are to be self-graded on a scale of 1 through 5, where 1 is poorly or not yet developed and 5 is well developed. Health centers can also use this to guide discussions and monitor progress over time. Instructions: Review the score card as a whole. Address questions, such as those about terminology or that need internal background knowledge. Bring together a multi-disciplinary team, perhaps an existing data governance or improvement team, to discuss and complete the score card. You can do this on a computer by using the fillable PDF below, or on paper by using the printable PDF below. Take the score card results, and use them to inform next steps. Re-evaluate once steps have been completed.

Resource Topic: Health Information Technology (HIT)/Data, Quality, Telehealth, Value-Based Health Care Transformation, Health Equity

Resource Subtopic: Electronic Health Records (EHRs), Privacy and Security, Access and Equity, Clinical Delivery, Data and Reporting, Implementation and Operations, Programs and Services, Quality Improvement.

Keywords: Access to Care, Data Collection, Management, and Analytics, Education of - Staff (e.g., Competency-Based), Health Information Exchange (HIE), Non-Clinical Services, Patient Portals, Performance Improvement, Policies and Procedures, Privacy/Protected Health Information (e.g., Health Insurance Portability and Accountability Act (HIPAA)), Quality Measures.