Resource Details

“Growing Your Own” Medical Assistant Workforce

Year Developed: 2022

Resource Type: Archived Webinar.

Primary Audience: Administrative Staff Board of Directors C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.) Clinicians PCAs

Language(s): English

Developed by: California Primary Care Association (See other resources developed by this organization).

Resource Summary: This session highlights two health center leaders who took proactive approaches and capitalized on the growing momentum to create internal MA training and career ladders. In addition, you will walk away from this session with tangible next steps by learning about CPCA’s Medical Assistant Development Toolkit for Clinical Managers and Supervisors.

Resource Details: The demand for medical assistants (MAs) is outpacing the current labor supply and many California Community Health Centers (CHCs) are experiencing challenges recruiting and retaining MAs . In addition, CHCs need MAs with a wide array of skill sets and experience working with uninsured populations that may not taught in traditional MA programs. For these reasons, CHCs are developing creative ways to train and “grow their own” MA workforce. This session highlights two health center leaders who took proactive approaches and capitalized on the growing momentum to create internal MA training and career ladders. In addition, you will walk away from this session with tangible next steps by learning about CPCA’s Medical Assistant Development Toolkit for Clinical Managers and Supervisors.

Resource Topic: Workforce

Resource Subtopic: Development/Training, Health Professions Education and Training (HP-ET).

Keywords: Education of - Staff (e.g., Competency-Based), Partnerships, Planning, Safety Net Providers, Staffing and Onboarding.