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PHE Unwinding Readiness for Health Centers


Preparing Medicaid Beneficiaries for Eligibility Determinations

Year Developed: 2022

Resource Type: Archived Webinar.

Primary Audience: Enabling Staff, Outreach Staff
Secondary Audience: Administrative Staff, PCAs

Language(s): English

Developed by: National Association of Community Health Centers (See other resources developed by this organization).

Resource Summary: This webinar from 6/29/22 features national policy experts and community health center outreach and enrollment leaders and staff who will highlight their strategies and efforts to prepare their patients and communities for the end of the PHE.

Resource Details: When the COVID-19 public health emergency (PHE) ends, the current continuous Medicaid coverage requirement enacted by the Families First Coronavirus Response Act (FFCRA) in March 2020 will no longer apply. State Medicaid agencies will be tasked with resuming normal eligibility determinations and enrollment operations after a more than two-year pause. With more than 80 million people enrolled in Medicaid, many states and experts estimate that tens of thousands of enrollees are likely to lose coverage. Luckily, community health centers are on the front lines to help consumers not lose access to coverage. Health centers employ over 4,000 enrollment eligibility assisters who play a critical role in help Medicaid enrollees update their contact information, re-enroll into coverage, and transition to Marketplace coverage as applicable.

Resource Topic: Emerging Issues

Resource Subtopic: Enabling Services (ES).

Keywords: Outreach, Medicaid.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.