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Telehealth and Digital Tools Equity Assessment


Developed in February 2022

Year Developed: 2022

Resource Type: Other.

Primary Audience: Administrative Staff Clinicians PCAs
Secondary Audience: Board of Directors C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.) Enabling Staff Outreach Staff

Language(s): English

Developed by: HITEQ (See other resources developed by this organization).

Resource Summary: This brief assessment, which can be downloaded in the Documents to Download section below, contains questions that health centers can ask potential vendors to ensure their tools support equitable access and address the needs of the health center\'s population.

Resource Details: Under-resourced organizations, such as health centers, that adopt telehealth platforms or other patient-facing digital tools rapidly, but not comprehensively, have the potential to increase safety vulnerabilities and decrease access for the most marginalized patients. This brief assessment, which can be downloaded in the Documents to Download section below, contains questions that health centers can ask potential vendors to ensure their tools support equitable access and address the needs of the health center\'s population.

Resource Topic: Health Information Technology (HIT)/Data, Telehealth

Resource Subtopic: Access and Equity, Implementation and Operations.

Keywords: Implementation Tools, Partnerships, Patient Portals.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.