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Cultural Humility Scale

Year Developed: 2020

Resource Type: Publication.

Primary Audience: Administrative Staff; Board of Directors; Enabling Staff; Outreach Staff

Language(s): English

Sponsored by: NACHC

Developed by: National Council for Mental Wellbeing (See other resources developed by this organization).

Resource Summary: Built on recent theory stressing multicultural orientation, as well as the development of virtues and dispositions associated with multicultural values, this resource introduces the construct of cultural humility, defined as having an interpersonal stance that is other-oriented rather than self-focused, characterized by respect and lack of superiority toward an individual’s cultural background and experience.

Resource Details: Using this customer-rated measure of a staff member’s cultural humility based on the tool developed by Hook et al, 2013, we are able to assess customer perceptions of staff’s cultural humility, and recognize that it is positively associated with developing a strong working alliance.We consider implications for informing practice, supervision and training.

Resource Topic: , Health Equity

Resource Subtopic: , Social Determinants of Health (SDOH).

Keywords: Culturally and Linguistically Appropriate Services (CLAS).

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.