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Effects of Virtual Care Delivery on Health Center Clinician Engagement and Burnout

Year Developed: 2021

Resource Type: Publication.

Primary Audience: Administrative Staff PCAs
Secondary Audience: C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.) Clinicians

Language(s): English

Developed by: Association of Clinicians for the Underserved (See other resources developed by this organization).

Resource Summary: This paper reviews the impacts of telehealth delivery on provider engagement and provides tips for health center teams to improve engagement with increased use of virtual services in the context of the global pandemic.

Resource Details: The COVID-19 pandemic prompted the increased and widespread use of virtual health services, including telehealth, in health centers. While this technology is not new to the health center setting, its increased use has impacted clinician engagement both positively and negatively. This paper reviews those impacts and provides tips for health center teams to improve engagement with increased use of virtual services in the context of the global pandemic.

Resource Topic: Workforce

Resource Subtopic: COVID-19, Retention.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.