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Leveraging Data to Develop Workforce Strategic Plans

Year Developed: 2021

Resource Type: Archived Webinar.

Primary Audience: Administrative Staff C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.)

Language(s): English

Developed by: California Primary Care Association (See other resources developed by this organization).

Resource Summary: The STARĀ² Center describes health center recruitment and retention data profile dashboards created for each health center organization. A California community health center also shares how they leveraged the data profiles to enhance their recruitment and retention efforts and build a strategic workforce plan.

Resource Details: The COVID-19 pandemic continues to test the limits of healthcare delivery systems and the health workforce. The severe shortage of healthcare providers, which existed prior to March 2020, is still here. In fact, it has become even more drastic with significant increase in demand for care. The ongoing need to respond to this pandemic highlights the importance of creating data-informed strategic workforce plans in community health centers. The first step in this process involves understanding where the organization lies along several key metrics. In this session, the STARĀ² Center describes health center recruitment and retention data profile dashboards created for each health center organization. These profiles can help health centers to analyze their own data as it relates to recruitment and retention and compare their data to that reported by all health centers nationally. Participants also have the chance to hear how a California community health center leveraged the data profiles to enhance their recruitment and retention efforts. Listen to this session to learn how your team can take proactive efforts to evaluate data and identify gaps, which can be incredibly helpful as your health center builds its workforce response to the COVID-19 pandemic and develop strategic workforce plans.

Resource Topic: Workforce

Resource Subtopic: Human Resources, Development/Training, Leadership Skills, Data, Tools, and Dashboards.

Keywords: Planning, Staffing and Onboarding, Strategic Planning.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.