Resource Details

Electronic Patient Engagement Tools: Adaptation for Use in COVID-19 Vaccination Rollout

Insights and tips from several patient engagement vendors

Year Developed: 2021

Resource Type: Publication.

Primary Audience: Administrative Staff C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.) Clinicians

Language(s): English

Developed by: HITEQ (See other resources developed by this organization).

Resource Summary: Last fall, the HITEQ Center published an inventory describing many software tools that facilitate electronic patient engagement (EPE). The inventory detailed feedback from health center users of the EPE tools as well as information from the vendor about features and integration. As the health center workload has expanded to accommodate COVID-19 vaccination, the opportunity of EPE tools to address the needs of both health center and patients in this moment became apparent. HITEQ contacted the vendors included in the original inventory to gather supplemental information on how their products can be leveraged to support COVID-19 vaccine communication and distribution. Four EPE vendors responded.

Resource Details: Last fall, the HITEQ Center published an inventory describing many software tools that facilitate electronic patient engagement (EPE). The inventory detailed feedback from health center users of the EPE tools as well as information from the vendor about features and integration. As the health center workload has expanded to accommodate COVID-19 vaccination, the opportunity of EPE tools to address the needs of both health center and patients in this moment became apparent. HITEQ contacted the vendors included in the original inventory to gather supplemental information on how their products can be leveraged to support COVID-19 vaccine communication and distribution. Four EPE vendors responded.

Resource Topic: Health Information Technology (HIT)/Data

Resource Subtopic: COVID-19, Electronic Health Records (EHRs), Patient Engagement.

Keywords: Implementation Tools, Patient Portals.