Resource Details

NNOHA Operations Manual: Workforce Chapter V2

Year Developed: 2020

Resource Type: Publication.

Primary Audience: Administrative Staff C-Suite (CEOs, CFOs, CIOs, COOs, CMOs, etc) Clinicians
Secondary Audience: Board of Directors Enabling Staff Outreach Staff PCAs

Language(s): English

Developed by: National Network for Oral Health Access (See other resources developed by this organization).

Resource Summary: This chapter provides helpful tools and resources for tackling the issues related to workforce in Health Center oral health programs. Topics include recruitment and retention of dental team members, staffing ratios, and strategies to decrease burnout.

Resource Topic: Workforce

Resource Subtopic: Oral Health, Administrative Policies, Compliance, Human Resources, Development and Training, Leadership Skills, Recruitment, Retention.

Keywords: Data Collection, Management, and Analytics, Documentation, Eligible Professionals, Health Systems, Hiring, Implementation Tools, Incentive Programs, Integrated Care, Job Descriptions, Non-Clinical Services, Patient Satisfaction, Performance Improvement, Recruitment and Registration, Risk Management, Staffing and Onboarding, Team-Based Care, Education of Staff (e.g., Competency-Based).