Root Cause Analysis Training 2 of 3
The "5 Why's and Fishbone Diagrams"
Year Developed: 2020
Resource Type: Archived Webinar.Primary Audience: Administrative Staff
C-Suite (CEOs, CFOs, CIOs, COOs, CMOs, etc)
Clinicians
Secondary Audience: Board of Directors
PCAs
Language(s): English
Sponsored by: NACHC
Developed by: Vermont Office, Bi-State Primary Care Association (See other resources developed by this organization).
Resource Summary: This webinar focuses on the "5 Why's", Fishbone Diagrams, and the importance of these tools to inform quality improvement. This webinar series was developed to help health centers prepare for the diabetes performance analysis component of their operational site visit.
Resource Details: 42 minute PowerPoint webinar. Part 2 of 3. This webinar was a joint production of Bi-State Primary Care Association and its health center controlled network (the Vermont Rural Health Alliance), Community Health Access Network, and Breakwater Health Network.
Resource Topic: Quality, Clinical Issues
Resource Subtopic: Diabetes, Quality Improvement.
This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.