Resource Details

Outreach and Enrollment Case Study #3: Borinquen Medical Centers of Miami-Dade

Year Developed: 2017

Resource Type: Publication.

Primary Audience: Outreach Staff
Secondary Audience: Board of Directors C-Suite (CEOs, CFOs, CIOs, COOs, CMOs, etc)

Language(s): English

Developed by: National Association of Community Health Centers (See other resources developed by this organization).

Resource Summary: Since 2013, over 1,300 health centers nationwide have received federal funding to conduct outreach and enrollment (O&E) activities. This case study - the third produced by the National Association of Community Health Centers - examines how Borinquen Medical Centers, a federally qualified health center in Miami, FL, transformed their practice operations in order to conduct outreach and enroll uninsured community members into health insurance coverage. This case study examines the impacts that these activities had on the health center's finances, operations, and social determinants of health.

Resource Details: Important NACHC Library Content Note: This technical assistance resource was developed prior to the August 2017 release of the Health Center Compliance Manual by the Health Resources and Services Administration’s (HRSA) Bureau of Primary Health Care (BPHC). The BPHC Compliance Manual, issued August 2017, indicates where PINS, PALs and other program guidance are now superseded or subsumed by the BPHC Compliance Manual.

Resource Subtopic: Population Health, Social Determinants of Health (SDOH).

Keywords: Case Studies.