Stepping into the Cost of Care Conversation
Year Developed: 2020
Resource Type: Archived Webinar.Primary Audience: Administrative Staff
Board of Directors
C-Suite (CEOs, CFOs, CIOs, COOs, CMOs, etc)
Clinicians
Secondary Audience: Enabling Staff
Outreach Staff
PCAs
Language(s): English
Developed by: Migrant Clinicians Network (See other resources developed by this organization).
Resource Summary: The current state of cost-of-care (CoC) conversations at many clinics leads to frequent misunderstandings and unmet CoC needs, which may ultimately increase the work and costs for both patients and their healthcare providers.
Resource Details: Clinicians can play a larger role in facilitating conversations about costs with patients, especially those with low health literacy. More frequent discussion of Cost of Care (CoC) concerns may improve adherence, and thereby outcomes. To assist with practice level improvement, administrators and staff can document CoC issues and better support patients’ understanding.
Resource Topic: , Clinical Issues, Health Equity
Resource Subtopic: , Social Determinants of Health (SDOH).
This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.