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Recommendations for Promotores(as) de Salud and Language Access Services at your Health Center

Year Developed: 2020

Resource Type: Publication.

Primary Audience: Enabling Staff Outreach Staff PCAs
Secondary Audience: Administrative Staff C-Suite (CEOs, CFOs, CIOs, COOs, CMOs, etc) Board of Directors Clinicians

Language(s): English

Developed by: MHP Salud (See other resources developed by this organization).

Resource Summary: As both skilled professionals and members of the community, Promotores(as) are in a unique position to address health issues in any community. One role that Promotores(as) often fill is as an interpreter between patients and clinical staff. Promotores(as) are well-positioned to act as the liaison, both linguistically and culturally. By helping patients better understand their clinical provider’s care instructions, Promotores(as) can build a stronger bond of trust between the patient and clinician and encourage better adherence to follow-up treatment.

Resource Details: This 4 page brief, developed jointly with Farmworker Justice, provides background information on and recommendations for utilizing Promotores(as) de Salud for language access services in health centers.

Resource Subtopic: Population Health, Social Determinants of Health (SDOH).

Keywords: Community Health Workers, Culturally and Linguistically Appropriate Services (CLAS).

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.