Resource Details

Survey Report: Meeting the National CLAS Standards amongst Asian Americans, Native Hawaiians and Pacific Islander (AA&NHPI)-Serving Health Centers

Cultural Language Access Standards in Asian American, Native Hawaiian, and Pacific Islander (AA&NHPI)-Serving Health Centers: 2016 Survey Report

Year Developed: 2017

Resource Type: Publication.

Primary Audience: C-Suite (CEOs, CFOs, CIOs, COOs, CMOs, etc)

Language(s): English

Developed by: Association of Asian Pacific Community Health Organizations (See other resources developed by this organization).

Resource Summary: This survey is designed to assess the specific cultural and language access policies, practices, and services provided by health centers. Primary Care Associations (PCAs) working with AA&NHPI or other limited English serving health centers, can use this report to assist in the prioritization of health center trainings and resources for policies across the 4 CLAS areas: 1) Governance, Leadership, and Workforce, 2) Language Access Services, 3) Data Collection and Assessment and 4) Community Engagement and Partnership.

Resource Details: This survey prioritized questions into four distinct culturally and linguistically appropriate services (CLAS) focal areas: 1) Governance, Leadership, and Workforce, 2) Language Access Services, 3) Data Collection and Assessment and 4) Community Engagement and Partnership. It was implemented specifically with health centers that reported serving 5% or more Asian American, Native Hawaiian, and Pacific Islander (AA&NHPI) patients in the 2014 Uniform Data System (UDS) report.

Resource Topic: Special and Vulnerable Populations

Resource Subtopic: Policy and Advocacy.

Keywords: Asian Americans, Native Hawaiians and Pacific Islanders (AA&NHPIs), Community Engagement, Culturally and Linguistically Appropriate Services (CLAS) , Data Collection, Management, and Analytics, Uniform Data System (UDS).