Highlighting the Role of Enabling Services at Community Health Centers
Collecting Data to Support Service Expansion and Enhanced Funding: The Enabling Services Accountability Project
Year Developed: 2010
Resource Type: Publication.Primary Audience: C-Suite (CEOs, CFOs, CIOs, COOs, CMOs, etc)
Language(s): English
Developed by: Association of Asian Pacific Community Health Organizations (See other resources developed by this organization).
Resource Summary: This issue brief, written collaboratively between AAPCHO and the National Association of Community Health Centers (NACHC), describes the importance of enabling services (ES), such as interpretation and eligibility assistance, and how better quantifying the provision of these services can demonstrate their value to private and public payers.
Resource Details: This issue brief describes the Enabling Services Accountability Project (ESAP), whereby health centers have implemented a uniform ES tracking system based on a model created by AAPCHO and several of its member centers. The Enabling Services Accountability Project is now expanding to reach more health centers, which can implement their own ES data collection system.
Resource Topic: Health Information Technology (HIT)/Data, Value-Based Health Care Transformation, Clinical Issues, Special and Vulnerable Populations
Resource Subtopic: Enabling Services (ES), Research and Data, Policy and Advocacy, Patient-Centered Health Outcomes.
Keywords: Data Collection, Management, and Analytics, Limited English Proficiency (LEP) , Non-Clinical Services, Patient Satisfaction.This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.